Observability Engineer

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If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Your career opportunity

Digital Business Automation is a global function within HSBC’s Chief Technology Office, comprising approximately 280 staff members located worldwide. We are tasked with defining and executing strategies for several critical products across the organisation, ensuring their availability, recoverability, and security.

This position is for an Observability Engineer within the Engineering team, responsible for supporting products with multiple instances across various countries. We are accountable for and support numerous Important Business Services within the organisation.

What you’ll do

• Design, deploy, and maintain observability solutions using AppDynamics, Splunk, and OpenTelemetry.

• Develop and implement monitoring, logging, and tracing strategies for distributed applications and microservices.

• Create and maintain dashboards, alerts, and reports to provide actionable insights for engineering and operations teams.

• Collaborate with Product Engineering, Service Delivery and SRE teams to define observability requirements and best practices.

• Stay current with industry trends and emerging observability tools and practices.

• Adhere to HSBC policy, procedures, and control requirements applicable to day-to-day working.

What you need to have to succeed in this role

• Hands-on experience with AppDynamics and Splunk in enterprise environments.

• Strong knowledge of OpenTelemetry and distributed tracing concepts.

• Proficiency in instrumenting applications for metrics, logs, and traces.

• Familiarity with scripting or programming languages (e.g., Python, Java, Go).

• Strong analytical and problem-solving skills.

• Fluency in written and spoken English and be comfortable working in a multi-cultured/global environment. 

• A strong level of IT literacy, including a broad knowledge of IT infrastructure (operating systems, networking, security).

• Proven Agile delivery experience; able to operate both autonomously and collaboratively in diverse global teams.

Nice to have: 

• Experience with other observability tools (e.g., Prometheus, Grafana, Elastic Stack).

• Knowledge of CI/CD pipelines

• Test-driven development experience 

• Good Knowledge of Unix/Linux and Windows 

What we offer

• Competitive salary

• Annual performance-based bonus

• Additional bonuses for recognition awards

• Multisport card

• Private medical care

• Life insurance

• One-time reimbursement of home office set-up (up to 800 PLN).

• Corporate parties & events

• CSR initiatives

• Nursery and kindergarten discounts

• Language classes

• Financial support with trainings and education

• Social fund

• Flexible working hours 

• Free parking

If your CV meets our criteria, you should expect the following steps in the recruitment process:

• Online behavioural test

• Telephone screen

• Zoom interview with the hiring manager

We are looking to hire as soon as possible so don’t wait and apply now!

You'll achieve more when you join HSBC.