Salesforce Administrator

Who are we?

Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service. Housecall Pro’s brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success.We support more than 40,000 businesses and have over 1,800 ambitious, mission-driven, genuinely fun-loving teammates across the globe (half of the engineering team is in Poland 🇵🇱). If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you.

Housecall Pro celebrates diversity, and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law.

🚀 About the role

As a Salesforce Admin, you are responsible for the daily administration and support of our Salesforce platform. You manage user accounts, profiles, and roles, ensuring that our Salesforce environment runs smoothly and efficiently. In this role, you assist with the implementation of configurations, manage data integrity, and provide support to end-users. You work closely with more senior administrators and developers to learn best practices and contribute to the ongoing improvement of the platform. Your attention to detail and proactive approach help maintain the reliability and effectiveness of our Salesforce system.

Our team is passionate, empathetic, hard-working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.

🚀  We offer:

• Paid time off

• Flexible work hours

• Equity shares in a rapidly growing company backed by top-tier VCs

• A culture built on innovation that values big ideas

• We work in Central European Time

• Newest MacBook + Setup Fee ($500)

🚀 What you do each day:

• Manage and maintain user accounts, profiles, roles, and permission sets in Salesforce

• Assist with the configuration and customization of Salesforce objects, fields, page layouts, and workflows

• Provide support to end-users by troubleshooting issues and offering solutions for system-related problems

• Perform routine data management tasks, including data entry, data cleansing, and data import/export

• Support the creation and maintenance of reports and dashboards to provide insights for business users

• Collaborate with senior administrators and developers to implement system enhancements and new features

• Ensure data integrity and system security by adhering to best practices in Salesforce administration

• Assist in training users and creating documentation for system processes and features

• Participate in the testing and deployment of system updates and new functionality

• Stay current with Salesforce updates and new features, applying them as appropriate to improve the system

🚀  What do you need to get this job?

• 3+ years of experience with Salesforce platform, including extensive development experience

• Proficiency in Apex, Lightning components, Visualforce, SOQL, and Salesforce APIs

• Strong expertise in Salesforce architecture, including custom objects, workflows, Process Builder, Flows, and Apex triggers

• Experience with Salesforce integrations using REST/SOAP APIs, and other middleware tools

• Familiarity with deployment tools such as Change Sets, Ant scripts, Metadata API, and experience with CI/CD pipelines

This job description serves as an outline only. Due to business needs, you may be required to perform job duties that are not within your written job description. Furthermore, we may revise, add to, or delete from your job duties per business needs.

🚀 What will help you succeed in this role:

• Strong communication and interpersonal skills

• Eagerness to learn and grow within the Salesforce platform

• Proactive approach to identifying and solving problems

• Ability to prioritize tasks and manage time effectively

• Enthusiasm for technology and improving system processes

Sounds interesting?

We're waiting for your resume!

This role is open to candidates in Poland. The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills and experience.