Salesforce Administrator

Who are we?

Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service. Housecall Pro’s brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success.

We support more than 40,000 businesses and have over 1,800 ambitious, mission-driven, genuinely fun-loving teammates across the globe (half of the engineering team is in Poland 🇵🇱). If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you.

Housecall Pro celebrates diversity, and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law.

🚀 About the role

As a Salesforce Administrator II, you are a trusted subject matter expert responsible for the ongoing administration, optimization, and scalability of our Salesforce platform. As Salesforce Administrator II, you operate with a high level of independence, owning complex configurations, proactively identifying system improvements, and partnering closely with cross-functional stakeholders to translate business needs into effective Salesforce solutions. You balance day-to-day platform stability with continuous improvement, ensuring data integrity, security, and performance across the system. You also provide guidance to more junior administrators and contribute to establishing best practices that improve how our company leverages Salesforce to support internal teams.
Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.

🚀  We offer:

• Paid time off

• Flexible work hours

• Equity shares in a rapidly growing company backed by top-tier VCs

• A culture built on innovation that values big ideas

• We work in Central European Time

• Newest MacBook + Setup Fee ($500)

🚀 What you do each day:

• Audit and document existing flows and identify and recommend improvements to redundant logic and overlapping automations across flows

• Design flows with bulk processing, governor limits, and transaction efficiency in mind

• Own data quality initiatives, including data audits, cleansing, imports, exports, and ongoing integrity monitoring

• Support integrations and data flows between Salesforce and connected systems in partnership with technical teams

• Participate in testing, deployment, and release management activities to ensure stable system updates

• Mentor and provide guidance to junior administrators, sharing best practices and documentation standards

🚀  What do you need to get this job?

• 4+ years of hands-on experience administering Salesforce in a production environment

• Bachelor’s degree in a related field or equivalent work experience

• Strong expertise in Salesforce configuration, including objects, Flows, automation tools, security model, and reporting

• Experience supporting Salesforce integrations, data management tools, and deployment processes (i.e. Change Sets, Metadata API)

• Salesforce Administrator certification required; advanced certifications are a plus

• Demonstrated ability to leverage AI tools to improve workflows, streamline execution, or enhance outputs

🚀 What will help you succeed in this role:

• Strong problem-solving skills with the ability to navigate ambiguous and complex system challenges

• Clear and confident communication when partnering with technical and non-technical stakeholders

• Ownership mindset with a proactive approach to identifying opportunities for platform improvement

• Ability to prioritize competing requests while maintaining system stability and quality

• Passion for continuous learning and staying current with Salesforce platform innovations

Sounds interesting?

We're waiting for your resume!

This job description serves as an outline only. Due to business needs, you may be required to perform job duties that are not within your written job description. Furthermore, we may revise, add to, or delete from your job duties per business needs.
This role is open to candidates in Poland. The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills and experience. #LI-remote