Staff Data Analyst - Behavioural Data

Boilerplate 

At HelloFresh, the goal is to change the way people eat forever by offering customers high-quality food and recipes for different meal occasions. Over the past 10 years, this mission has spread around the world and beyond the wildest dreams. Now, a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. Weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group includes the core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.

Work with HelloFresh in Warsaw and its HelloTech organisation, HelloFresh’s global technology backbone with more than 1000 people, building the digital products that power the end-to-end food experience. From meal kits and ready-to-eat meals to specialty offerings like pet food and premium meat & seafood, HelloTech creates the platforms that bring tailored food solutions to millions of customers every month. The subscription-based, direct-to-consumer model relies on technology at every step, from customer-facing apps and personalization logic to pricing, forecasting, supply chain optimization, and initiatives that help reduce food waste. While brands operate independently to serve distinct customer needs, they are united by shared platforms, data, and operational excellence built by HelloTech. HelloTech works in autonomous, cross-functional alliances, each having accountability for a specific product or domain end to end. By working with the Warsaw office, the service provider will help shape scalable, data-driven products used across markets, working with a modern tech stack and international teams to continuously improve how people discover, order, and enjoy HelloFresh’s products.

About the Role: What's in the Box

The Behavioral Data Squad is a cross-functional team with end-to-end accountability for digital tracking across all markets globally at HelloFresh, from infrastructure all the way to curated data products. As a Staff Data Analyst, the service provider will play an integral part in ensuring data quality, governance, and observability by defining and building the metrics, visualizations, and targets within the squad.

The role involves deep-diving into root cause analyses of tracking discrepancies or anomalous readings to further drive up trust and adoption. Expert analysts with a self-starter mindset and the product-sense to create effective success metrics will thrive here. A deep understanding of behavioral tracking infrastructure and data models enables the identification of needs and pain points across Data Infrastructure, Platform, Engineering, and Analytics, defining solutions to constantly improve the way teams work. While acting as an individual contributor, this role is a key driver of best practices across the teams. This role does not include people management responsibilities.

What you’ll do

• Accountability for the squad’s data catalogue and delivery documentation.

• Collaborate from a technical perspective with data product leads and data engineers to create reusable data products.

• Collaborate with cross-functional teams to gather requirements and define project objectives while utilizing project management skills to plan and execute data-driven projects.

• Partner widely across the Senior Product organisation (Product, Software Engineering, UX leads) to set strategic priorities and promote a culture rooted in evidence-based decision making.

• Communicate actionable insights clearly across the organisation, highlighting the “so-whats” of analyses in order to drive the growth of the business.

• Explore and analyse customer behaviour and product performance data in order to detect growth opportunities for the digital product by improving user experience.

• Provide guidance and technical support to other Product Analysts within the team, defining best practices to help individuals and the team grow in effectiveness.

• Review as a technical expert the implementations of multiple teams across domains, continuously improving the deliverables of the teams.

  
  

What You’ll Bring: The Ingredients

• Extensive experience in quantitative analysis roles, ideally including having worked closely with product teams for at least 5 years.

• Excellent technical skills applying expert level SQL and Python for both analysis and efficient manipulation of large data sets.

• Expert level knowledge of data visualisation tools like Tableau which we use to create compelling visualisations to convey complex data.

• Extensive experience working with product stakeholders in setting up A|B experiments, interpreting results and deep diving to understand the impact of particular experiments.

• Excellent communication skills, taking complex business problems, articulating these as analytical problems and presenting your findings in a clear and precise way. 

• Extensive leadership of complex projects you have led, capability building within your team, and through mentorship or direct people management.

• A change mindset, the status quo is not an impediment

• You are outcome oriented, and can take a business challenge, create actionable analytical insights against it, and align stakeholders on actions to create business value.

  
  

What We Offer: The Toppings

• Global collaboration at scale: Collaborate with experienced engineers and product partners across HelloTech’s international teams, in a culture of active knowledge sharing.

• Technology with real-world impact: Build and operate modern systems at global scale, supporting 6+ millions of customers and complex supply chain operations.

• Technical/Product/Design leadership: Drive best practices and influence architecture/design, quality, and ways of working in an autonomous, product-led setup.

• End-to-end development/delivery: Drive decisions from problem definition to production, improving systems and enabling long-term scalability.

• Access to workspace at Warsaw Centre Point: The hub offers modern facilities including showers, breakout zones, outdoor space, cycle parking, and refreshments (coffee, soft drinks, and fruit).

  
  

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