Product Owner Digital Operations

Digital & Technology Team (D&T) is an integral division of HEINEKEN Global Shared Services Center. We are committed to making Heineken the most connected brewery. That includes digitalizing and integrating our processes, ensuring best-in-class technology, and embedding a data-driven culture. By joining us you will work in one of the most dynamic and innovative teams and have a direct impact on building the future of Heineken!

Would you like to meet the Team, see our office and much more? Visit our website: Heineken (heineken-dt.pl)

The purpose of Digital Operations is to support the operational life of digital products through platforms and services, ensuring stability and efficient operations of our production systems. The Digital Operations Product consists of Monitoring & SRE services, Platform Engineering for Observability Platforms & AIops technology, Cloud ALM and RPA services for our IBM teams. The Product Owner for Digital Operations is responsible for further development and operational functioning of the product, the vision, roadmap and the financial health of the product.

Your responsibilities would include:

• being accountable for the end-to-end development and delivery of the product

• working with business/end users to establish, maintain, and refine product requirements and the product backlog

• building a product vision: defining, owning and communicating the product vision and roadmap

• owning the user experience, understanding end-user business value, and prioritizing accordingly

• creating, maintaining, and managing the product budget

• acting as the primary point of contact between stakeholders and the development team

• aligning with Global Information Security scope and ensuring a secured environment (patching, upgrading, migrating, etc.) for this function

• managing partner relations and contracts in support of the delivery of the product.

You are a good candidate if you have:

• bachelors or master’s degree in IT/computer science related studies

• 3+ years experience as a product owner or similar role

• experience in an agile environment, preferably functioning in a product team running SCRUM or Kanban

• an entrepreneurial mind-set and an ability to connect with internal and external audiences including senior management

• good understanding of Observability Platforms, AIops technology and SRE practises 

• familiarity/experience with with New Relic 

• Certified New Relic Verified Foundation and PSPO I

• stakeholder management skills.

You are a perfect match if you also have:

• PSPO II & EBM certification

• certified New Relic Reliability Engineer Professional (REP) 

• experience managing budgets 

• experience in a complex/multinational environment.

At HEINEKEN Kraków, we take integrity and ethical conduct seriously. If someone has concerns about a possible violation of legal regulations indicated in Polish Whistleblowing Act or our Code of Business Conduct, we encourage them to speak up. Cases can be reported to global team or locally (in line with the local HGSS Whistleblowing procedure) by selecting proper option in this tool or by communicating it on hotline.

We Offer:

🏠 Flexible Work from Home scheme

💸 Attractive Performance Bonus

🚗 Parking Space for Employees

⏰ Flexible working hours

💳 Sodexo Card

☂ Life Insurance

➕ Employee Referral Programme

🌐 Job Opportunities within HEINEKEN

🩺 Private Medical Healthcare

⭐ Social Events