Technical Writer, Google Cloud Databases

About the job

Technical writers plan, create, and maintain educational content as an integral part of the engineering or user experience. The content is often in the form of documentation, but may also be UI text, sample code, videos, or other educational material. Regardless of the content medium, technical writers are distinguished by their abilities to explain complex topics in a way that’s useful to their audience.

Google Cloud Databases is a collection of Cloud database offerings that enables customers to build and deploy faster, deliver transformative applications, and maintain portability and control of data.

You will be responsible for working with engineering and product management to document new features for Cloud SQL. You'll also update the docs to address customer feedback and internal bug reports. You'll have access to a larger team of writers in the Cloud iX organization, with opportunities to collaborate around tools, process, and innovation.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities:

• Write technical documentation for developers and cloud architects building solutions for their own private Google Cloud.
• Produce and curate content helping customers.
• Edit, clarify, and proofread documents written by others, and coach non-writers on ways to improve their writing skills.
• Work with a global team of engineers, product teams, content strategists, User Experience (UX) researchers and other technical writers to identify the critical user journeys and create information architectures that help customers through those journeys.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience
• 4 years of experience creating content for technical audiences (e.g., developer documentation, Computer Science course material, or IT administration playbooks).
• Experience within the technology market

Preferred qualifications:

• Experience researching and writing documentation for DevOps practitioners or developers (Application Programming Interface (APIs), a set of platform-specific building tools for developers (SDKs), web technologies).
• Experience with spreadsheets, databases, SQL, and data analysis.
• Ability to read and understand source code written in Java, C++, Python or JavaScript

Benefits: 

• Health and Wellbeing (Medical, dental, and vision insurance for employees and dependents)
• Financial wellbeing (Competitive compensation, regular bonus and equity refresh opportunities)
• Flexibility and time off (Paid time off, including vacation, bereavement, jury duty, sick leave, parental leave, disability, and holidays)
• Family support and care (Fertility and growing family support, parental leave and baby bonding leave)
• Community and personal development (Educational reimbursement)
• Googley extras (Inspiring spaces to work, recharge, and collaborate with fellow Googlers)