Junior Business System Analyst

The Future Mind team looking for a Junior Business System Analyst to join us in Warsaw, Tychy or fully remotely.

Future Mind is a brilliant, inspiring team of experts with a broad range of competencies allowing us to deliver well-designed software applications, one of the most awarded tech consulting companies in the region. We value proactive professionals who enjoy solving problems, sharing knowledge, and teamwork. Together we create high-quality solutions that fulfill the business needs of our clients and impact the lives of their customers every day. 

We have received several industry awards for delivering some of the best eCommerce applications in Poland listed among the most popular apps in stores. Our expert engineers, designers, project managers, and analysts work on projects ranging from top m-commerce apps used daily by millions of customers, to IoT experiments.

If you are an experienced, reliable business software analyst with experience in working on developing mobile applications, ready to join our team and develop great software products for clients such as Żabka, HEBE, Superpharm, LPP (Sinsay, Reserved), Morizon, Livespace, Packhelp, and many others, take part in our quick and remote hiring process. Let's talk!

This job is all about:

Working with clients to understand their needs, business processes, and challenges — and translating them into functional and non-functional requirements

• Drawing up clear and concise software documentation and user stories

• Converting gathered information into an actionable backlog of tasks for software engineers

• Supporting software engineers during development by providing additional context and clarification when needed

• Collaborating with senior analysts, solution architects, and software engineers to understand system structure and integration design

• Leveraging AI tools to improve the efficiency and quality of analytical work

• Working closely under the guidance of a Senior Business Analyst — learning hands-on through real project collaboration from day one

What we're looking for:

• At least 1 year of professional experience in IT business/system analysis, QA, or a related role

• Analytical mindset with the ability to translate business needs into clear user stories, functional requirements, and an actionable backlog

• Practical knowledge of Jira and Confluence

• Great communication skills — comfortable working directly with clients

• Practical knowledge of AI tools and the ability to independently select and apply them to tasks — from documentation and process analysis to automations and integrations

• Fluency in both English (C1+) and Polish

Nice to have:

• Basic understanding of integration technologies and protocols (e.g. REST API) and the ability to read and analyze technical and API documentation

• Experience working on mobile software development projects

• Familiarity with retail/e-commerce or loyalty programmes

• Knowledge of BPMN and/or UML

• Preferably a Technical Degree

What to expect:

• Hands-on learning alongside a Senior Analyst on a real client project

• Direct exposure to client workshops, system design discussions, and backlog refinement from day one

...and here’s what we offer:

• non-corporate, transparent work environment, where everyone has their say,

• frequently reviewed salary relevant to market rates, your skills, and the results you achieve,

• possibility to significantly impact your projects — your work and your input has real value,

• continuous professional development and application of new technologies — we all keep learning,

• financial support for professional development, when you want to learn, take part in a conference, or go to a meetup,

• work-life balance, flexible working hours, 

• the ability to work fully or partially remotely, or check in to one of our offices whenever you like,

• fully paid private health insurance, subsidized sports membership, and language courses,

• free breakfast, snacks, and drinks at the office, along with a chill-out space, a foosball table, and some gaming gear for when you need to relax and charge your batteries.