Conversational AI Developer

We are seeking a talented and passionate Conversational AI Developer to join our team and play a key role in creating innovative and engaging chatbots and virtual assistants. The ideal candidate will have a strong background in software development principles and business analyst acumen, with a focus on AI, natural language processing, and Gen AI technologies.

Tasks:

• Design, develop, and deploy robust and scalable conversational AI solutions utilizing Kore.ai and Microsoft Bot Framework platforms
• Collaborate with cross-functional teams (product managers, designers, UX/UI specialists) to gather requirements, design conversational flows, and implement user stories
• Integrate Natural Language Processing (NLP) and Natural Language Understanding (NLU) techniques to enable chatbots to understand user intent and respond accordingly
• Leverage Generative AI services to enhance chatbot responses with creativity and personalization
• Level understanding of Knowledge Management solutions and how they integrate with conversational product
• Drive prompt engineering initiatives and solutions with product and business stakeholders
• Develop chatbots for deployment across multiple channels (web, mobile apps, messaging platforms) ensuring a seamless user experience
• Conduct thorough testing and debugging to ensure high performance and accuracy of conversational AI solutions
• Monitor and analyze user interactions and chatbot performance to identify areas for improvement and optimization
• Partner with Product Management to source business requirements and write design and development stories as needed
• Stay updated on the latest advancements in Conversational AI technologies and best practices

Requirements:

• 3+ years of experience in software development, preferably with a focus on conversational AI or chatbots
• Proven experience developing chatbots using Kore.ai and/or Microsoft Bot Framework platforms
• Strong understanding of Natural Language Processing (NLP) and Natural Language Understanding (NLU) concepts
• Experience with integrating Generative AI services like GPT-3 or Bard into conversational applications
• Experience with deploying conversational services across multiple channels (web, mobile apps, messaging platforms)
• Proficiency in programming languages relevant to conversational AI development (e.g., Python, JavaScript, C#)
• Excellent communication, collaboration, and problem-solving skills
• Ability to work independently and manage multiple projects simultaneously
• Passion for innovation and a strong desire to push the boundaries of Conversational AI technology

Offer:

• 100% Home Office
• MultiSport Plus
• Group insurance
• Medicover Premium
• e-learning platform