The Compliance Process Analyst will be an integral part of the Game Department, which supports a range of applications essential for configuring game settings, generating analytical and financial reports, and applying jurisdictional and market-related settings.
Key Responsibilities:
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Compliance Communication: Act as the primary liaison with the Compliance department to monitor and manage game certification and re-certification processes, ensuring timely updates and adherence to regulatory standards. · Version Updates: Oversee and coordinate game version updates, ensuring seamless integration and compliance with regulatory requirements. · Developer Support: Minimize communication for game teams' developers, allowing them to focus on core development activities.
- Cross-Department Coordination: Facilitate communication and collaboration between game teams and customer support teams, ensuring smooth operations and prompt resolution of issues.
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Documentation and Reporting: Maintain detailed records of all game teams related compliance activities, updates, and compliance-related communications, and prepare regular status reports for management review.
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Process Improvement: Identify and implement process improvements to enhance efficiency and effectiveness in project coordination and compliance management.
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Stakeholder Engagement: Engage with various stakeholders to ensure compliance objectives are met and deliverables are completed on time and within scope.
Requirements:
Education: Bachelor’s degree in Business Administration, Project Management, or a related field.
Experience:
- Minimum of 2 years of experience in internal technical service desk or task coordination, preferably within the online gaming or software development industry.
- Experience in regulatory compliance and working with compliance departments is highly desirable.
- Good understanding of computer science and software development.
Skills:
- Strong organizational and ability to work in multiple contexts with attention to detail.
- Excellent communication and interpersonal skills to effectively interact with various departments and stakeholders.
- Proficiency in project management tools and software.
- Ability to work independently and as part of a team.
- Strong problem-solving skills and the ability to adapt to changing priorities.
- Familiarity with online gaming industry regulations and standards is a plus.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional growth and career advancement.
- A dynamic and innovative work environment.
- The chance to be part of a leading company in the online casino industry.