Systems Administrator (Windows)

About Us

ERGO Technology & Services S.A. (ET&S S.A.) was established in January 2021 following the integration of ERGO Digital IT and Atena into one entity, leveraging both companies’ strengths and best practices. As a part of ERGO Technology & Services Management AG, the technology holding of ERGO Group AG, we support millions of internal and external customers with state-of-the-art IT solutions to everyday problems.

In October 2022, ET&S S.A. expanded its scope of operations by creating a Business Services unit to contribute in a new way to the growth of ERGO’s business. Acting as a co-partner and internal consultant, it adds non-IT value and supports the development of the entire ERGO Group, currently offering skills in reporting, analysis, actuarial, and input management. We are committed to fostering innovation and meeting the evolving needs of our clients worldwide.

Discover how we implement AI, IoT, Voice Recognition, Big Data science, advanced mobile solutions, and business-related services to anticipate and address our customers’ future needs.

About the role

We are looking for an experienced and motivated Systems Administrator in area of Windows who would like to work in a bigger project team consisting of professionals from Germany (Munich) and Poland and is ready to join our Global Reserving Platform team as product team member.

How you will get the job done

• analysing service and component availability, reliability, maintainability and serviceability
• supporting the investigation and resolution of issues relating to local IT Operations
• developing solutions to known incident scenarios and ensuring that incidents are handled correctly
• coordinating recovery of interrupted IT services within 2nd and 3rd level support
• ensuring fast and automated evaluation of defined services and service components
• monitoring critical workflows by using alerting and readiness.
• monitoring and if needed adjusting jobs and job networks acc. standards
• continuously extending and refining existing monitoring processes based on Azure Monitor
• executing job planning, including deletion of lacks and restart of cancelled jobs
• configuring new machines, applications installation and configuration

Skills and experience you will need

• very good level of written and spoken English (B2/C1)
• computer science or math graduate or equivalent practitioner with excellent IT skills
• 3+ years of experience in similar position
• knowledge and experience in ITSM including CMDB tools for example ServiceNow
• knowledge of vulnerability monitoring and remediation
• knowledge of Windows administrating including PowerShell scripting
• knowledge of configuring and maintaining IIS servers including Certificates management
• knowledge of Azure Cloud and Azure Monitor
• ability to learn new technologies and methodologies
• willingness to learn and quickly adapt to changing requirements
• strong analytical and problem solving skills
• excellent interpersonal and communication skills for working in a global environment in hybrid teams
• proactive approach to identifying issues and presenting solutions and options

Perks & Benefits

Let's be healthy

Medical package, sports card, and numerous sports sections – these are some of the benefits that help our employees stay in good shape.

Let's be balanced

Work-life balance is a key aspect of a healthy workplace. We offer our employees flexible working hours, a confidential employee assistant program, as well as the possibility of remote working. However, staying at home with our in-office gaming room and dog-friendly office in Warsaw won’t be easy.

Let's be smart

We organize numerous workshops and training courses. Thanks to hackathons and meetups, our specialists share their expertise with others. Additionally, we have a wide range of digital learning platforms and language courses.

Let's be responsible

Each year, we participate in several CSR activities, during which, together with our colleagues, we do our best to create a better future.

Let's be fun

Company-wide bike races and soccer matches, film marathons in our cinema room or other engaging team-building activities – we got it covered!

Let's be diverse

Every team member is valued, regardless of gender, nationality, religious beliefs, disability, age, and sexual orientation or identity. Your qualifications, experience, and mindset are our greatest benefit!