Systems Administrator | f/m/d

About Us

ERGO Technology & Services S.A. (ET&S S.A.) was established in January 2021 following the integration of ERGO Digital IT and Atena into one entity, leveraging both companies’ strengths and best practices. As a part of ERGO Technology & Services Management AG, the technology holding of ERGO Group AG, we support millions of internal and external customers with state-of-the-art IT solutions to everyday problems.

In October 2022, ET&S S.A. expanded its scope of operations by creating a Business Services unit to contribute in a new way to the growth of ERGO’s business. Acting as a co-partner and internal consultant, it adds non-IT value and supports the development of the entire ERGO Group, currently offering skills in reporting, analysis, actuarial, and input management. We are committed to fostering innovation and meeting the evolving needs of our clients worldwide.

Discover how we implement AI, IoT, Voice Recognition, Big Data science, advanced mobile solutions, and business-related services to anticipate and address our customers’ future needs.

About the role

The Global Reserving Platform team delivers business value through stable, high‑quality IT operations and continuous improvement of financial data processing across Munich Re’s Reinsurance divisions. We are looking for a technically skilled system administrator with strong IT operations experience, a focus on monitoring and data quality, and an interest in financial data workflows. You will join our product team located across Munich, Warsaw, and Gdańsk and contribute to the operational excellence of our global finance platform.

How you will get the job done

• administrating Windows Server environments, including IIS, services, and scheduled tasks, to ensure stable and reliable platform operations

• supporting and maintaining TM1 / Planning Analytics environments with a solid understanding of TM1 Server architecture and Cognos integrations

• analyzing data failures in test cases, review data quality gates, and manage the review process by handing it over to 3rd level support

• managing MS SQL Server instances, including configuration, performance monitoring, and troubleshooting

• supporting API‑based integrations built on .NET Framework and .NET Core, ensuring smooth connectivity and operational stability

• setting up, operating and troubleshooting R/Python environments, including R scripts and R-based APIs, used in financial data processing

• monitoring system health, automate operational tasks where possible, and proactively resolve issues to maintain high service availability 

• providing services during standard business hours, with rare availability on Saturdays during closing periods

Skills and experience you will need

• university degree in Computer Science, Mathematics, or a similar qualification

• 4+ years of experience in a comparable role

• strong experience in Windows Server Administration, (IIS, certificate management, PowerShell) and MS SQL Server administration. Basic Linux (RHEL) experience is a plus

• solid understanding of TM1 / Cognos Planning Analytics architecture, including TM1 Server components, Cognos integration, database structures, data transfers, and ETL processes

• ability to support API‑based integrations (.NET Framework / .NET Core) and R environments (R scripts, R APIs)

• hands‑on knowledge of Azure DevOps, Azure Monitor, ITSM/CMDB tools such as ServiceNow, and vulnerability remediation

• familiarity with VMware Cloud Foundation and virtualized infrastructure operations

• strong analytical, problem-solving, and communication skills for global, hybrid team environments, and a proactive approach to identifying issues and presenting solutions

• ability to work independently, stay productive under pressure, and learn new technologies quickly

  
  

Perks & Benefits

Let's be healthy

Medical package, sports card, and numerous sports sections – these are some of the benefits that help our employees stay in good shape.

Let's be balanced

Work-life balance is a key aspect of a healthy workplace. We offer our employees flexible working hours, a confidential employee assistant program, as well as the possibility of remote working. However, staying at home with our in-office gaming room and dog-friendly office in Warsaw won’t be easy.

Let's be smart

We organize numerous workshops and training courses. Thanks to hackathons and meetups, our specialists share their expertise with others. Additionally, we have a wide range of digital learning platforms and language courses.

Let's be responsible

Each year, we participate in several CSR activities, during which, together with our colleagues, we do our best to create a better future.

Let's be fun

Company-wide bike races and soccer matches, film marathons in our cinema room or other engaging team-building activities – we got it covered!

Let's be diverse

Every team member is valued, regardless of gender, nationality, religious beliefs, disability, age, and sexual orientation or identity. Your qualifications, experience, and mindset are our greatest benefit!