Senior Software Engineer

About Us

ERGO Technology & Services S.A. (ET&S S.A.) was established in January 2021 following the integration of ERGO Digital IT and Atena into one entity, leveraging both companies’ strengths and best practices. As a part of ERGO Technology & Services Management AG, the technology holding of ERGO Group AG, we support millions of internal and external customers with state-of-the-art IT solutions to everyday problems.

In October 2022, ET&S S.A. expanded its scope of operations by creating a Business Services unit to contribute in a new way to the growth of ERGO’s business. Acting as a co-partner and internal consultant, it adds non-IT value and supports the development of the entire ERGO Group, currently offering skills in reporting, analysis, actuarial, and input management. We are committed to fostering innovation and meeting the evolving needs of our clients worldwide.

Discover how we implement AI, IoT, Voice Recognition, Big Data science, advanced mobile solutions, and business-related services to anticipate and address our customers’ future needs.

About the role

As a Senior Software Engineer, you will deliver business value through the management of IT products, including the execution of change projects for all Finance departments worldwide. We are seeking a skilled developer with a strong operational mindset and an interest in data quality, as well as an end-to-end understanding of our financial products.

How you will get the job done

• taking responsibility for analyzing and resolving issues related to service and component availability, reliability, and maintainability

• monitoring critical workflows using alerting and readiness, adjusting or rescheduling jobs as needed, and executing job planning, including deleting lags and restarting cancelled jobs

• acting as 2nd level support for all failures, tracking defects and solutions in Azure DevOps and ServiceNow

• analyzing data failures, reviewing data quality gates, and managing the review process by handing it over to 3rd level support

• participating in and executing disaster recovery, fixing findings from penetration tests, and driving necessary maintenance activities such as software updates

• managing development and test environments in parallel to production

• demonstrating service-oriented behaviour while working with business departments

• collaborating effectively in larger teams and demonstrating strong communication skills

• providing services during standard business hours, with rare availability on Saturdays during closing periods

  
  

Skills and experience you will need

• fluency in English

• university degree in computer science, mathematics

• 4+ years of experience in a similar role

• experience with Azure DevOps, Azure Monitor, and VMware Cloud Foundation

• proficiency in Windows and Linux administration, including PowerShell scripting, and ability to configure and maintain IIS servers, including certificate management

• technical knowledge in ITSM, CMDB tools (e.g., ServiceNow), and vulnerability monitoring/remediation

• experience in technical conception of database structures, data transfer, and ETL processes, particularly in TM1 databases

• knowledge of IBM Planning Analytics Local is a plus

• willingness to work efficiently under pressure while maintaining high productivity and a strong work ethic, and to learn new technologies and methodologies

• proficient in working independently and managing tasks with minimal supervision

• strong analytical, problem-solving, and communication skills

• proactive approach to identifying issues and presenting solutions

Perks & Benefits

Let's be healthy

Medical package, sports card, and numerous sports sections – these are some of the benefits that help our employees stay in good shape.

Let's be balanced

Work-life balance is a key aspect of a healthy workplace. We offer our employees flexible working hours, a confidential employee assistant program, as well as the possibility of remote working. However, staying at home with our in-office gaming room and dog-friendly office in Warsaw won’t be easy.

Let's be smart

We organize numerous workshops and training courses. Thanks to hackathons and meetups, our specialists share their expertise with others. Additionally, we have a wide range of digital learning platforms and language courses.

Let's be responsible

Each year, we participate in several CSR activities, during which, together with our colleagues, we do our best to create a better future.

Let's be fun

Company-wide bike races and soccer matches, film marathons in our cinema room or other engaging team-building activities – we got it covered!

Let's be diverse

Every team member is valued, regardless of gender, nationality, religious beliefs, disability, age, and sexual orientation or identity. Your qualifications, experience, and mindset are our greatest benefit!