Senior Product Manager (SAP SuccessFactors) |​ f/m/d

About Us

ERGO Technology & Services S.A. (ET&S), a member of the Munich Re and ERGO Group, is delivering integrated IT and business services to international markets. Our expertise lies in providing advanced IT services, with a focus on modern, business-driven technology solutions. On the business side, we also support the Group in various end-to-end insurance processes, including finance, operations, and underwriting. With offices in Warsaw and Gdansk, and strong global partnerships, we foster a dynamic, multicultural environment that promotes diversity and international opportunities.

How you will get the job done: 

• owning and managing a defined functional or technical scope (e.g., module, process area, or capability) within the SAP SuccessFactors landscape as part of a product management team

• collaborating with the Business Product Owner in a shared responsibility model

• managing business requirements and advising stakeholders to support the execution of business strategy, using knowledge of market trends and technological innovations

• driving the implementation of changes, enhancements, and releases, including coordination of design, testing, deployment, and stakeholder sign-off

• being responsible for the full lifecycle of the product and related services, including defining operational processes, KPIs, service levels, upgrades, and ongoing maintenance

• planning and aligning the product roadmap with business objectives, in line with target architecture and including technical or security-related enhancements

• initiating and managing change initiatives or projects, planning and executing product releases, and overseeing formal sign-off processes

• ensuring the secure and stable operation of the product in the production environment through appropriate testing and monitoring

• managing the product budget and overseeing third-party service providers, including procurement and vendor relationship management

• applying standard IT service management processes (e.g., incident, problem, and change management) using internal tools and platforms

Skills and experience you will need: 

• fluency in business English

• at least 5 years of experience in similar position

• strong experience with SAP SuccessFactors, ideally in one or more modules (e.g., Employee Central, Recruiting, Learning, Compensation)

• strong stakeholder orientation and communication skills, including the ability to present complex operational or architectural topics clearly

• analytical thinking and experience with concept work related to complex IT and application environments

• general knowledge of IT infrastructure, operations, development, and technical architecture

• goal-oriented approach and willingness to continuously learn

• strong planning, organizational, negotiation, and mediation skills

Perks & Benefits

Let's be healthy

Medical package, sports card, and numerous sports sections – these are some of the benefits that help our employees stay in good shape.

Let's be balanced

Work-life balance is a key aspect of a healthy workplace. We offer our employees flexible working hours, a confidential employee assistant program, as well as the possibility of remote working. However, staying at home with our in-office gaming room and dog-friendly office in Warsaw won’t be easy.

Let's be smart

We organize numerous workshops and training courses. Thanks to hackathons and meetups, our specialists share their expertise with others. Additionally, we have a wide range of digital learning platforms and language courses.

Let's be responsible

Each year, we participate in several CSR activities, during which, together with our colleagues, we do our best to create a better future.

Let's be fun

Company-wide bike races and soccer matches, film marathons in our cinema room or other engaging team-building activities – we got it covered!

Let's be diverse

Every team member is valued, regardless of gender, nationality, religious beliefs, disability, age, and sexual orientation or identity. Your qualifications, experience, and mindset are our greatest benefit!