DevOps Engineer (Datadog)

About Us

ERGO Technology & Services S.A. (ET&S S.A.) was established in January 2021 following the integration of ERGO Digital IT and Atena into one entity, leveraging both companies’ strengths and best practices. As a part of ERGO Technology & Services Management AG, the technology holding of ERGO Group AG, we support millions of internal and external customers with state-of-the-art IT solutions to everyday problems.

In October 2022, ET&S S.A. expanded its scope of operations by creating a Business Services unit to contribute in a new way to the growth of ERGO’s business. Acting as a co-partner and internal consultant, it adds non-IT value and supports the development of the entire ERGO Group, currently offering skills in reporting, analysis, actuarial, and input management. We are committed to fostering innovation and meeting the evolving needs of our clients worldwide.

Discover how we implement AI, IoT, Voice Recognition, Big Data science, advanced mobile solutions, and business-related services to anticipate and address our customers’ future needs.

About the role

As a DevOps Engineer, you will become a part of an international team responsible for engineering activities in a cloud-native environment.

How you will get the job done

• performing monitoring for cloud costs, infrastructure, applications performance and databases
• operating management for cloud security and threats
• analyzing logs, dashboards, reports
• participating to designing and delivering solutions to improve the availability, scalability, latency, and efficiency of systems
• automating key metrics including SLOs/SLAs and error budgets
• driving adoption of self-healing and resiliency patterns such as circuit breakers, bulkheads, etc.
• designing and conducting performance tests, identifying the bottlenecks, opportunities for optimization
• understanding of internal clients system health
• participating in building a DevOps / SRE culture and enable the transition to modern infrastructure management and deployment practices
• coordinating together with the program team, the product life cycle for technologies within the project, i.e. designing, implementing, IT security sign-off, release management, deployment
• participating in regular project meetings and being an active member of a Scrum team
• writing quality documentation
• carrying out automation of configuration validation and re-establishment to comply with IT security requirements and ensure platform stability
• conducting root cause analysis of complex issues reported by the support team
• providing valuable insights and guidance to leverage observability as a strategic advantage
• helping to define clear objectives, align observability efforts with internal clients strategy

Skills and experience you will need

• fluency in English and Polish
• at least 4 years of experience as a Cloud Architect / Cloud DevOps Engineer / Cloud Engineer specializing in Azure or AWS
• strong knowledge of observability practices in Datadog
• hands-on experience with Infrastructure as a Code (IaaC) and Configuration as a Code (CaaC) using Terraform
• proficiency in automation of Cloud Operations
• ability to integrate various PaaS and SaaS services
• high level of commitment and flexibility regarding task assignment, coupled with a willingness to tackle a variety of complex tasks
• strong problem-solving skills and ability to communicate and collaborate within a team

Nice to have

• experience with Kubernetes and Argo CD
• basics of systems business continuity management (Business Continuity Management)
• familiarity with legacy systems – AS/400

Perks & Benefits

Let's be healthy

Medical package, sports card, and numerous sports sections – these are some of the benefits that help our employees stay in good shape.

Let's be balanced

Work-life balance is a key aspect of a healthy workplace. We offer our employees flexible working hours, a confidential employee assistant program, as well as the possibility of remote working. However, staying at home with our in-office gaming room and dog-friendly office in Warsaw won’t be easy.

Let's be smart

We organize numerous workshops and training courses. Thanks to hackathons and meetups, our specialists share their expertise with others. Additionally, we have a wide range of digital learning platforms and language courses.

Let's be responsible

Each year, we participate in several CSR activities, during which, together with our colleagues, we do our best to create a better future.

Let's be fun

Company-wide bike races and soccer matches, film marathons in our cinema room or other engaging team-building activities – we got it covered!

Let's be diverse

Every team member is valued, regardless of gender, nationality, religious beliefs, disability, age, and sexual orientation or identity. Your qualifications, experience, and mindset are our greatest benefit!