Business Analyst (AEM)

About Us

ERGO Technology & Services S.A. (ET&S S.A.) was established in January 2021 following the integration of ERGO Digital IT and Atena into one entity, leveraging both companies’ strengths and best practices. As a part of ERGO Technology & Services Management AG, the technology holding of ERGO Group AG, we support millions of internal and external customers with state-of-the-art IT solutions to everyday problems.

In October 2022, ET&S S.A. expanded its scope of operations by creating a Business Services unit to contribute in a new way to the growth of ERGO’s business. Acting as a co-partner and internal consultant, it adds non-IT value and supports the development of the entire ERGO Group, currently offering skills in reporting, analysis, actuarial, and input management. We are committed to fostering innovation and meeting the evolving needs of our clients worldwide.

Discover how we implement AI, IoT, Voice Recognition, Big Data science, advanced mobile solutions, and business-related services to anticipate and address our customers’ future needs.

How you will get the job done

• analyzing business needs across different areas to understand problems and help define, test, and deliver the right IT solutions

• supporting the review of business processes related to systems and working with stakeholders to suggest and start improvements

• helping to build a consistent, automated, and reliable IT and data environment across Munich Re Group to support efficient digital operations

• assisting in projects by supporting planning, system implementation, integration, and change initiatives

• helping to align, evaluate, and prioritize business requests to shape and manage project and product backlogs

Skills and experience you will need

• fluency in English

• demonstrating in-depth knowledge of Adobe Experience Cloud products

• contributing to the conception, support, and analysis of digital analytics projects using Adobe Analytics, Google Analytics, or comparable tools

• applying conceptual knowledge of integrating identity providers in web applications

• analyzing business demands, deriving system requirements, and translating them into system solutions

• bringing several years of experience in IT, preferably in application development, and possessing in-depth knowledge of the entire software development and product life cycle

• applying agile project management methodologies (e.g., PRINCE2, PMI, Scrum)

• demonstrating strong analytical, facilitation, presentation, and multidisciplinary communication skills

• delivering successful implementations that provide measurable value to the business

• adopting a consulting and collaborative working style that fosters accountability and knowledge sharing

• showing a high degree of commitment and a willingness to take ownership of diverse tasks

• displaying strong business acumen by understanding business needs and presenting solutions from a business perspective rather than a purely technical one

• holding a university degree, preferably in Computer Engineering, IT, or a related field

• creating and maintaining appropriate levels of product documentation to support maintenance and ongoing support activities

Nice to have

• fluency in German

• experience in test management is a plus

Perks & Benefits

Let's be healthy

Medical package, sports card, and numerous sports sections – these are some of the benefits that help our employees stay in good shape.

Let's be balanced

Work-life balance is a key aspect of a healthy workplace. We offer our employees flexible working hours, a confidential employee assistant program, as well as the possibility of remote working. However, staying at home with our in-office gaming room and dog-friendly office in Warsaw won’t be easy.

Let's be smart

We organize numerous workshops and training courses. Thanks to hackathons and meetups, our specialists share their expertise with others. Additionally, we have a wide range of digital learning platforms and language courses.

Let's be responsible

Each year, we participate in several CSR activities, during which, together with our colleagues, we do our best to create a better future.

Let's be fun

Company-wide bike races and soccer matches, film marathons in our cinema room or other engaging team-building activities – we got it covered!

Let's be diverse

Every team member is valued, regardless of gender, nationality, religious beliefs, disability, age, and sexual orientation or identity. Your qualifications, experience, and mindset are our greatest benefit!