Senior ServiceNow Engineer

Are you passionate about leveraging technology to drive innovation in the semiconductor industry? Join our team as a Senior ServiceNow Engineer and collaborate with a global leader in advanced technology systems for semiconductors. Your role will involve enhancing our governance perspective and ensuring a stable ServiceNow platform that aligns seamlessly with evolving business and IT needs.

If you're ready to play a key role in expanding ServiceNow usability at scale, reducing platform sprawl, increasing customer satisfaction and driving automation in a dynamic and innovative environment, we want to hear from you!

Responsibilities

• Develop and implement solutions within the ServiceNow platform to meet business requirements

• Collaborate with Business Analysts & Testers to ensure solutions align with client expectations

• Optimize platform usability, reduce sprawl, and drive automation initiatives

• Enhance governance models to sustain platform stability and scalability

• Address and resolve technical and functional challenges in the ServiceNow environment

• Contribute to the development of integration strategies for connecting ServiceNow with other tools

• Create and maintain detailed documentation for configurations and customizations

• Participate in code reviews, ensuring adherence to best practices and standards

• Work in a SAFe environment as part of a Scrum team

Requirements

• 3+ years of hands-on experience in ServiceNow platform development, covering all major products: Customer Service Management, Governance, Risk and Compliance / Integrated Risk Management, HR Service Delivery, IT Operations Management, IT Service Management, Now Platform App Engine, and Security Operations

• Expertise in JavaScript coding

• Familiarity with the software development process (Agile)

• Understanding of ITIL (foundation level)

• Understanding of relational database concepts

• Knowledge of REST/SOAP

• Strong problem-solving skills

• Proficiency in English at B2 level or above

We offer

• We gather like-minded people:

  • Engineering community of industry professionals

  • Friendly team and enjoyable working environment

  • Flexible schedule and opportunity to work remotely within Poland

  • Chance to work abroad for up to 60 days annually

  • Business-driven relocation opportunities

• We provide growth opportunities:

  • Outstanding career roadmap

  • Leadership development, career advising, soft skills, and well-being programs

  • Certification (GCP, Azure, AWS)

  • Unlimited access to LinkedIn Learning, Get Abstract, Cloud Guru

  • English classes

• We cover it all:

  • Stable income (Employment Contract or B2B)

  • Participation in the Employee Stock Purchase Plan

  • Benefits package (health insurance, multisport, shopping vouchers)

  • Strategically located offices featuring entertainment and relaxation zones, table tennis and football, free snacks, fantastic coffee, and more

  • Referral bonuses

  • Corporate, social and well-being events

• Please, note:

  • The set of bonuses might vary based on the role you apply for – specifics will be discussed with our recruiter during the general interview

  • We will reach out to selected candidates exclusively

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.