Senior Dynatrace Engineer (Site Reliability / Data Observability)

We are looking for a Dynatrace SRE / Analyst to serve as both a technical expert and product owner for our observability platform. The candidate will be responsible for translating observability needs from various departments into actionable Dynatrace configurations, dashboards, and alerts. The ideal candidate will have strong Dynatrace experience, a good understanding of Azure services, and the ability to document and articulate distributed system designs.

Responsibilities

• Act as product owner for Dynatrace observability, gathering and prioritizing requirements across departments

• Develop and maintain Dynatrace dashboards, write and optimize DQL queries, and update configurations as needed

• Create detailed design and process flow documentation describing how systems function in distributed environments

• Collaborate with SREs and application teams to define metrics, dashboards, and alerting strategies

• Analyze telemetry data for performance and reliability insights; support incident reviews and root cause analysis

• Understand and explain Azure Function Apps and Logic Apps behavior, dependencies, and integration points

• Support the adoption of OpenTelemetry (OTEL) for unified telemetry collection

• Communicate clearly between technical and business stakeholders, ensuring observability meets organizational goals

Requirements

• 3–6 years of experience working with Dynatrace (SaaS or Managed) as an analyst, or product owner

• Proven experience acting as a product owner or functional lead for observability or monitoring platforms

• Strong understanding of Dynatrace architecture, including OneAgent, Smartscape, Davis AI, dashboards, and alerting

• Experience working with Azure cloud services, particularly Azure Function Apps and Logic Apps

• Solid understanding of application performance monitoring (APM) concepts, telemetry data types (metrics, logs, traces), and root cause analysis

• Excellent analytical, documentation, and communication skills with the ability to translate technical data into business insights

• Ability to collaborate effectively with cross-functional teams, including developers, cloud engineers, and operations teams

• Strong ownership mindset and ability to manage priorities across multiple stakeholders

• Excellent written and verbal communication skills

• Detail-oriented with strong problem-solving and analytical thinking capabilities

• Comfortable working in a fast-paced, collaborative environment

Nice to have

• Experience with OpenTelemetry (OTEL) frameworks and integrations

• Background in .NET development or understanding of .NET-based application architectures

• Familiarity with Azure Monitor, Application Insights, or other observability platforms

• Exposure to Retail business processes and store support center functions

We offer

• We gather like-minded people:

  • Engineering community of industry professionals

  • Friendly team and enjoyable working environment

  • Flexible schedule and opportunity to work remotely within Poland

  • Chance to work abroad for up to 60 days annually

  • Business-driven relocation opportunities

• We provide growth opportunities:

  • Outstanding career roadmap

  • Leadership development, career advising, soft skills, and well-being programs

  • Certification (GCP, Azure, AWS)

  • Unlimited access to LinkedIn Learning, Get Abstract, Cloud Guru

  • English classes

• We cover it all:

  • Stable income (Employment Contract or B2B)

  • Participation in the Employee Stock Purchase Plan

  • Benefits package (health insurance, multisport, shopping vouchers)

  • Strategically located offices featuring entertainment and relaxation zones, table tennis and football, free snacks, fantastic coffee, and more

  • Referral bonuses

  • Corporate, social and well-being events

• Please, note:

  • The set of bonuses might vary based on the role you apply for – specifics will be discussed with our recruiter during the general interview

  • We will reach out to selected candidates exclusively

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.