Salesforce Consultant – Service Cloud & Field Service Lightning

Shape your career with Enxoo!

Here at Enxoo, we say our middle name is ‘growth’, and there are many reasons for that. We collaborate with Salesforce to provide our clients with the most innovative solutions available on the market. We support companies in their relations with customers, partners, and employees, providing advice and software that increases sales, facilitates achieving business goals, and encourages business growth.

🛠 Tech Stack

Salesforce: Service Cloud, Field Service Lightning — proficient Business Analysis: required

📋 Job description

As a Mid Salesforce Consultant, you will be responsible for:

• Analyzing and optimizing business processes in the area of customer service and field service operations,

• Configuring and customizing Salesforce Service Cloud and Field Service Lightning,

• Preparing business and technical documentation,

• Creating and executing test scenarios,

• Implementing solutions based on Salesforce best practices,

• Working with business analysts, developers, and stakeholders in an Agile environment.

✅ Requirements

• Minimum 3 years of experience as a Salesforce Consultant (including at least 1 year with Service Cloud and FSL),

• Hands-on knowledge of Flow, process automation, field service mobile configuration,

• An analytical mindset and the ability to map business processes (e.g., BPMN),

• Experience working in Agile/SCRUM teams,

• Excellent command of English (min. B2/C1),

• Excellent communication skills and team collaboration.

🎁 What we offer

• Hybrid work model – modern, pet-friendly office + home office flexibility,

• High-quality work equipment and tools,

• Agile teams and SCRUM-based projects,

• Onboarding buddy & mentoring program,

• Salesforce certifications and a dedicated training budget,

• Benefits package: Multisport card, private healthcare, life insurance, hardware reimbursement, bonuses, flexible hours,

• Clear career path – from Mid Consultant to Senior or Lead roles.