Workplace Engineer

We're partnering with a global technology-driven organization that connects teams across multiple continents and relies on modern digital workplace solutions to keep thousands of employees productive, engaged, and connected.

As a Digital Workplace Collaboration Engineer, you'll work at the intersection of collaboration technologies, user experience, governance, and emerging AI capabilities—helping to define how employees work today while preparing for the workplace of tomorrow.

What You'll Be Doing

As part of the Digital Workplace team, you'll play a key role in supporting, improving, and evolving a diverse collaboration environment used by teams around the world.

Working closely with technical experts, business stakeholders, vendors, and global support teams, you'll:

• Enhance and support collaboration platforms that drive communication and productivity across the organization

• Manage the deployment, configuration, integration, and ongoing lifecycle of workplace technologies

• Partner with internal teams and external providers to deliver a seamless employee experience

• Drive adoption by analysing usage trends, improving documentation, and creating effective user guidance

• Contribute to governance, security, and compliance initiatives, particularly around AI-powered workplace tools

• Evaluate new technologies and emerging capabilities, helping shape the future roadmap of workplace collaboration

• Ensure collaboration services remain secure, reliable, scalable, and user-friendly

Technology Landscape

You'll work across a modern collaboration ecosystem including:

• Microsoft 365 (Outlook, OneDrive, SharePoint, Planner, OneNote)

• Slack and enterprise messaging platforms

• Zoom and hybrid meeting technologies

• Microsoft Purview and reporting tools

• Telephony and softphone solutions

• AI-powered workplace tools including Microsoft Copilot, Slack AI, Zoom AI and enterprise knowledge platforms

• Additional productivity and business applications supporting global teams

You won't be expected to be an expert in every technology from day one. What matters most is a strong foundation in collaboration technologies and a genuine enthusiasm for learning new tools and capabilities.

What We're Looking For

We're interested in professionals who combine technical expertise with a strong user-focused mindset.

You'll likely bring:

• Hands-on experience supporting Microsoft 365 collaboration services in an enterprise environment

• Strong experience with at least one major collaboration platform such as Slack or Zoom

• The ability to quickly learn and become effective across multiple technologies

• A practical approach to balancing user experience, operational efficiency, security, and governance

• Excellent organisational skills and the ability to manage multiple priorities simultaneously

• Strong stakeholder management and communication skills

• A proactive, collaborative, and solution-oriented mindset

• Fluent English communication skills

Nice to Have

• Experience with AI-enabled workplace solutions and governance frameworks

• Exposure to reporting, monitoring, or adoption analytics platforms

• Knowledge of telephony or hybrid workplace technologies

• Experience creating technical documentation, knowledge articles, or self-service content

• French language skills

Why Join?

This is a chance to join a global organisation investing heavily in digital workplace innovation, collaboration technologies, and AI-driven productivity.

You'll have the opportunity to:

• Work with modern workplace technologies at global scale

• Influence how employees collaborate and communicate worldwide

• Gain exposure to cutting-edge AI workplace initiatives

• Collaborate with international teams and stakeholders

• Develop your expertise across a broad and evolving technology landscape

• Be part of a team focused on continuous improvement, innovation, and employee experience

If you're passionate about collaboration technologies and excited by the future of AI-powered digital workplaces, we'd love to hear from you.