Transformation Communications Lead
Transformation Communications Lead
London- Hybrid
£600- £650pd
We are considering permanent consultants.
emagine is a high-end professional services consultancy and solutions firm Specialising in providing business and technology services to the financial services sector, we power progress, solve challenges and deliver real results through tailored high-end consulting services and solutions.
We have created a culture of openness and integrity by building genuine and strong relationships and partnerships, enabling us to be uncompromising in our dedication in delivering the optimal service for our clients. Our commitment is not just towards our clients but we aim to foster a positive and equitable working environment with our consultants and colleagues which stems from our core values: Confident, Dedicated, Responsible, Genuine.
Transformation Communications Lead is driving a major cost-reduction effort, targeting £15m in savings by next year. A key part of this work is the expansion of Dynamics capabilities into MSS, improving agent tooling across email handling, AI-driven classification, and development of Crystal connectors. These enhancements aim to significantly reduce trade queries, with 49% currently tied to application-related issues. The approach will later be extendable to GPS (Payments).
We are looking for someone who can transform strategic ideas into sharp, persuasive, and insightful executive-level presentations—helping shape how the programme tells its story and secures adoption across the business.
Main Responsibilities
Translate complex initiatives and concepts from the Programme Lead into clear, compelling PowerPoint narratives for C-level audiences.
Build slides that are informative, visually engaging, and structured to drive challenge, clarity, and senior-level decision-making.
Work closely with the Programme Lead to expand, refine, and pressure-test ideas—adding structure, framing, and logical flow.
Articulate the value and benefits of Dynamics expansion into MSS, including query reduction, agent capability uplift, and roll-off potential to GPS.
Ensure presentations support adoption by breaking down technical detail into accessible, business-ready insights.
Maintain a high standard of storytelling and messaging consistency across programme materials.
Key Requirements
Strong background in management consulting, strategy, transformation, or a similar domain where executive communication is core.
Proven ability to create senior-friendly decks with crisp logic, smart visuals, and clear business impact.
Comfortable challenging thinking, shaping narrative, and maturing early-stage ideas into polished, structured materials.
Understanding of enterprise technology environments (Dynamics 365, AI classification, workflow tools) is advantageous, though not essential.
Experience producing materials tied to simplification, cost reduction, or operational efficiency programmes is a plus.
If you are up to the challenge and would like to find out more, get in touch with us immediately, our internal recruitment team is always keen to hear from dynamic individuals that are looking to further their career and explore their full potential.
“emagine is an equal opportunity employer, and employment practices are based strictly on merit. It is the policy of the Company to give equal opportunity in employment regardless of sex, sexual orientation, marital status, race, age, disability, gender reassignment, pregnancy and maternity, religion or ethnic origin”
Transformation Communications Lead
Transformation Communications Lead