Technical Delivery Manager

Start date: ASAP

End date: 4-6 months

Location: On-site in Stockholm 5 days a week

What you will be doing

• Take ownership of integration projects from planning through delivery, ensuring they are executed efficiently, completed on schedule, and aligned with the client’s quality standards.

• Work closely with technical, commercial, and partner teams to translate implementation needs into clear actions and secure a seamless rollout for each customer.

• Oversee the setup and configuration of customer environments, including SSO and authentication flows, integrations with document management systems (such as iManage, SharePoint, and NetDocuments), and other data or API-driven connections.

• Serve as the primary technical contact during customer onboarding, guiding clients through architectural considerations, implementation checkpoints, testing activities, and preparations for go-live.

• Collaborate with internal and external stakeholders to gather requirements, communicate project updates, and manage expectations throughout the delivery process.

• Contribute to the sales cycle by providing technical scoping, assessing integration feasibility, and advising on recommended implementation approaches.

• Assist with complex or escalated customer issues and help strengthen the support organisation by improving enablement and reducing recurring technical blockers.

• Work in tandem with engineering and product teams by sharing insights from customer implementations, helping shape product improvements and future roadmap priorities.

• Provide ongoing technical partnership to customers by troubleshooting issues, optimising configurations, and identifying opportunities to increase the overall value of the solution.

Who you are

• You bring solid experience in technical delivery, implementation, solutions engineering, or another customer-facing technical role.

• You have strong knowledge of authentication protocols and hands-on experience configuring SSO and identity solutions.

• You’re familiar with integrations involving document management systems (such as iManage or SharePoint) or other enterprise platforms.

• You’re able to break down complex technical topics into clear, easy-to-understand explanations for non-technical audiences.

• You tackle problems with structure, initiative, and a strategic mindset.

• You communicate effectively and build trust both with customers and cross-functional internal teams.

• You can manage several projects simultaneously and enjoy working in a fast-paced, high-growth environment.