ServiceNow Platform Administrator

Project information:

hybrid model preferably (flexible)

B2B contract

2 weeks on site onboarding (Warsaw)

long-term cooperation

Introduction & Summary:
We’re looking for a ServiceNow Platform Administrator to join a team of 6 dedicated Admins and testers. This role will support and maintain secure, compliant, and stable operations for our clients utilizing ServiceNow as a service. The ideal candidate will have a minimum of 2-3 years of ServiceNow experience, demonstrating independence, proactivity, and professionalism.

Main Responsibilities:

The Platform Administrator will engage in core responsibilities aimed at maintaining robust ServiceNow operations.
Key responsibilities include:

• Maintenance and Support of the ServiceNow platform.

• Proactive Problem Management.

• Ensuring Security & Compliance measures are in place.

• Providing Light Configuration & Development support.

• Collaborating with a team of Admins and testers.

• Troubleshooting and resolving issues effectively.

• Communicating clearly with stakeholders.

Key Requirements:
The successful candidate must possess the following skills and qualifications:

• Minimum 2-3 years of ServiceNow experience in a similar role.

• Ability to work independently and proactively.

• Strong ownership of tasks and issues.

• Effective troubleshooting abilities.

• Clear and professional communication skills.

Nice to Have:
Additional complementary skills include:

• Experience in Enterprise Service Management.

• Familiarity with compliance frameworks.

• Knowledge of configuration and development support.

Other Details:
This role is part of a dynamic environment focused on service excellence. Candidates should have a passion for continuous improvement and collaboration in a team-oriented culture.