Project Delivery Manager

We are looking for a senior Project Delivery Manager to support a high-stakes, multi-country digital transformation program.

The role focuses on program governance, performance management, release oversight, and risk and issue coordination. This is a central, highly visible position. The candidate must be immediately operational, structured, reliable, and able to bring clarity and discipline to a complex delivery ecosystem. The ideal profile demonstrates strong analytical capabilities, outstanding communication skills, and the ability to engage and coordinate diverse stakeholders (internal teams + external vendors). A quick start would be appreciated.

Ideal Candidate Profile

• 10+ years of experience in delivery management, PMO leadership, program coordination, service management, or release management.

• Strong background operating in structured environments with governance frameworks (Prince2, ITIL, SAFe, Agile at scale). Proven experience running project governance for multi-team or multi-country programs.

• Good understanding of software development cycles, CI/CD, testing, release processes, and incident management.

• Demonstrated ability to track performance metrics (KPIs, SLA/SLO, capacity, risks) and present clear, actionable insights to leadership.

• Experience working in large organizations where process, compliance, and cross-silo alignment are essential.

• Strong communication skills with the ability to synthesize complex information and drive decisions across stakeholders.

• Adaptable, structured, resilient, and comfortable operating in a demanding, fast-moving environment.

Main Responsibilities:

• Run program governance for a large digital initiative.

• Build and maintain program-level KPIs, dashboards, and decision-making frameworks.

• Manage end-to-end release cycles.

• Lead cross-team coordination to anticipate dependencies.

• Mitigate risks and resolve blockers.

Key Requirements:

• 10+ years of experience in delivery management or related fields.

• Strong governance framework experience (Prince2, ITIL, SAFe, Agile).

• Proven capability in multi-team or multi-country program governance.

• Understanding of software development cycles and CI/CD.

• Ability to track performance metrics and deliver actionable insights.

• Strong cross-silo communication skills.

• Comfort in fast-moving environments.

Nice to Have:

• Experience with performance reviews and reporting.

• Experience working in large corporate environments.

• Background in incident management and risk mitigation.

Other Details:

This role is part of a dynamic digital transformation initiative. Candidates should be prepared for a fast-paced environment that requires immediate impact and engagement across multiple teams.