Nutanix Resident Engineer

Summary: The Nutanix Resident Engineer will play a crucial role in assessing and enhancing the usage of Nutanix products for customers, ensuring optimal deployment, administration, and support of their Nutanix environments.

Main Responsibilities:
Core duty includes assessing current usage of Nutanix products and ensuring customer satisfaction. Responsibilities include:

• Assess current usage of Nutanix products (core and portfolio) and drive adoption.
• Understand Nutanix best practices to present options to customers.
• Ensure good customer experience with administration and support of Nutanix environment, covering:
• Installation and configuration of Nutanix core products.
• Upgrades and patching.
• Migration from 3-tier to Nutanix.
• Cross hypervisor migrations (e.g., ESXi to AHV).
• Proactively monitor alerts and remediation.
• Troubleshoot performance and availability issues.
• Capacity planning & reporting.
• VM lifecycle management (creation, deletion, cloning, snapshot, etc.).
• Collaborate with Nutanix support for advanced troubleshooting.
• Participate in planning and execution of DR drills.
• Act as a trusted advisor to customers on Nutanix best practices and architectures.
• Mentor junior team members on Nutanix administration.
• Liaise with support and third-party vendors to resolve issues.
• Automate administrative tasks using Nutanix products and features.
• Collaborate with the Nutanix Sales Team on customer communications and new opportunities.
• Keep customers informed with project statuses and updates.
• Conduct PoCs for Nutanix portfolio products.
• Train and enable customer resources.

Key Requirements:

• 5-10 years of experience in system administration and virtualization technologies.
• Excellent knowledge of Nutanix AOS/AHV and/or Hyper-V / VMware ESXi.
• Self-service and Flow networking (VPC) experience.
• Ability to analyze and diagnose complex problems across platforms.
• Customer-centric approach and excellent communication skills.
• High comfort level in delivering presentations and documentation.

Nice to Have:

• VMware certification such as VCP or VCAP.
• Nutanix NCP certification.
• Experience in workload migration (P2V and V2V).
• Understanding of storage technologies and data protection (replication, snapshots, etc.).
• Exposure to automation and scripting (Python/PowerShell preferred).

Other Details:
* Position: Nutanix Resident Engineer/Consultant.
* Contract Duration: 12 months extendable.