Network Support Engineer / Administrator

Want to make an impact? We offer that

Due to continued growth, we are currently hiring a Network Support Engineer / Administrator to join our team. emagine is a dynamic, fast-growing international consulting and technology company, founded on real-world experience, focused on custom-fit solutions. We have the proven people and expertise to complete complex projects, while delivering lasting knowledge-transfer benefits to empower our partners for the next challenge.

This is an exciting opportunity to support and enhance a large-scale enterprise network environment spanning 189 sites and supporting over 7,000 users nationwide. The successful candidate will play a key role in maintaining network operations, supporting infrastructure improvements, and ensuring the reliability, performance and security of enterprise network services.

Are you intrigued? Do you want to learn more?

A snapshot of your key responsibilities as Network Support Engineer / Administrator would be:

• Provide advanced technical support and administration of enterprise network environments across WAN, LAN and Wi-Fi
• Monitor network health, performance and capacity using enterprise monitoring tools
• Troubleshoot and resolve network incidents, outages and performance issues
• Support network projects, migrations and infrastructure upgrades
• Configure, maintain and optimise network infrastructure to ensure high availability and security
• Implement and maintain network security controls including TACACS+, RADIUS, ACLs, segmentation and 802.1X
• Support modern network architecture initiatives including SD-WAN, SASE and Zero Trust
• Install, configure and validate network equipment across enterprise environments
• Produce and maintain network documentation including diagrams, configuration records and operational procedures
• Support compliance initiatives aligned to NIS2 and ISO 27001 cybersecurity standards
• Maintain documentation and operational processes for DHCP, DNS and IP address management
• Contribute to operational improvements and automation initiatives
• Provide knowledge sharing and technical support to team members
• Collaborate with cross-functional teams, vendors and service providers to deliver reliable network solutions

Requirements:

• NFQ Level 8 qualification (or equivalent) in Computer Science OR CCNP OR ACCP – Aruba Certified ClearPass Professional
• Strong experience supporting complex enterprise network environments including routing, switching, VLANs, IP addressing/subnetting, wireless networking and network security
• Experience installing, configuring and managing enterprise network infrastructure and lifecycle management
• Proven experience troubleshooting network incidents and performing root-cause analysis
• Experience monitoring and managing network devices using SNMP and SSH
• Experience with firmware, patch and configuration management
• Strong experience producing technical documentation including operating procedures, runbooks and network diagrams
• Experience working within structured ITIL-aligned environments and change control processes
• Experience working with ISPs, vendors and OEMs to deliver network services and solutions
• Hands-on experience with HP Comware 7 switches
• Experience administering Microsoft DHCP and DNS services
• Strong experience with Aruba ClearPass including RADIUS, 802.1X, MAC authentication, TACACS+, Policy Manager, Guest and Insight
• Experience using HP IMC for network management and monitoring
• Experience using SolarWinds or similar network monitoring platforms
• Understanding of SD-WAN, SASE and Zero Trust architectures
• Familiarity with firewalls, VPNs and secure remote access solutions
• Understanding of NIS2 and ISO 27001 cybersecurity requirements

Additional Information:

• Hybrid working model with 2 days onsite per week in Dublin
• Standard working hours of 8 hours per day, Monday–Friday within an 08:00–18:00 window
• Occasional out-of-hours support may be required depending on project or operational needs

So, are you ready to join our team?

It’s important to remember, emagine is an Equal Employment Opportunity Employer; we value bringing together individuals from diverse backgrounds to develop innovative solutions for our customers.