Network Operation Engineer

Industry: Chemical

Start: ASAP/Flexible

Rate: depending on experience.

Contract: B2B,

Remote: 100%

Business trips: Occasional

Project language: English.

Recruitment process:  2 interviews.

We’re skilled Network Operation Engineer who excels in managing SDWAN services. This role requires strong analytical abilities, technical expertise in SD-WAN and SASE networks, and the capacity to collaborate across diverse teams. Successful candidates will demonstrate exceptional organizational skills and a service management mindset, ensuring efficient delivery and troubleshooting of telecommunication services.

Responsibilities:

The primary focus of this role is to assist the Service Manager in effectively managing the SDWAN services.

• Manage ticketing system and troubleshoot issues.
• Conduct problem investigations and complete root cause analysis (RCA).
• Facilitate supplier meetings for project management.
• Coordinate ongoing service deliveries with suppliers.
• Oversee technical fault management as required.
• Engage in both technical and administrative duties.
• Collaborate across multiple cultural teams.
• Utilize strong computer skills and ticket management tools.

Requirements:

• Proven experience in WAN/SDWAN management, especially in a service manager capacity.
• Technical knowledge of SD-WAN and SASE based networks.
• Good working knowledge of LAN/WLAN and related technologies.
• Competence in firewall technologies, including Prisma and Palo Alto.
• Experience in managing IP address pools effectively.
• Excellent organization and project management skills.
• A service management mindset.
• Ability to work independently and within a team.
• Proficiency in English; additional languages are a plus.
• Capability to maintain focus under pressure.

Nice to have:

• Familiarity with broader telecommunications systems.
• Experience in cloud-based services.