Business Support Specialist - Sales to Contract

emagine is looking for a Business Support Specialist for one of our great clients within the construction industry:

Start: 2026-02-02

End: 2026-06-30

Location: Stockholm, min 2-3 days/week at the office

Operations Development & Support plays a key role in supporting our clients core business through business support, implementation, and continuous development.

Our clients Sales to Contract product team supports the organization in its operational processes and applications. The team’s scope spans all business models—Contracting, Industrial Operations, and Property Development—covering the entire workflow from market analysis to signed customer contracts.

We now have a need to strengthen the team with a Business Support Specialist.

Key responsibilities in the role include:

• Providing business support to super users across processes and applications managed by the product team (Customer Contract, Reference & CV, CRM Lime).

• Developing and delivering training for super users, including webinars and guide packages.

• Managing and facilitating networks for super users within relevant business areas and group/support functions.

• Defining requirements for user guides.

• Defining requirements for training materials and learning solutions.

• Acting as the channel for incoming improvement suggestions and forwarding them to the product owner.

• Contributing to the development of both processes and systems.

• Supporting the planning and execution of user acceptance testing (UAT).

Key responsibilities in the role include:

- Being self‑driven, attentive, communicative, and pedagogical.
- A natural ability to transfer knowledge to various parts of the organization.
- The ability to think in broad, strategic terms to determine what creates the most value with limited resources.
- Strong interpersonal skills and the ability to interact with many different types of people and groups across our client
- An analytical mindset combined with the ability to see the overall picture within your area of responsibility.
- The capability to independently lead and drive work forward based on defined goals and strategies.
- Advantageous experience in teaching or other pedagogical work.
- Fluency in Swedish and English, both spoken and written.
- Possibility to travel within the Nordics as part of the role