Business Analyst (Financial Industry)

Directio is a global IT services company. We consult, code, test, deploy, and manage mainly cloud-based and mobile applications, providing around-the-clock support from our offices in Poland, the Philippines, Mexico, and the USA. We prepare our FMCG, retail, automotive, and SaaS clients for the future by accelerating their digital transformation. Operating under the “We Code Success” principle, we prioritize the success of our clients, consultants, and partners.     

About project:  

We are looking for an experienced Business Analyst for our Swedish client, a leading company specializing in acquiring and servicing mass debt portfolios, as well as providing complementary debt management services. The organization is a vice-leader in investing in unsecured consumer debt portfolios and the only entity actively investing in secured performing receivables.

Responsibilities: 

• As a Business Analyst, you will be analyzing business processes and operational needs, ensuring full understanding of current workflows and identifying areas requiring clarification or improvement;

• You will be managing functional requirements, ensuring they are clearly defined, structured, and aligned with business objectives;

• You will be managing non-functional requirements, including performance, security, compliance, and operational constraints;

• You will be managing regulatory and legal requirements, ensuring that the designed solution complies with applicable laws and internal policies;

• You will be collaborating closely with stakeholders, facilitating communication between business teams, IT, and external vendors to ensure alignment and transparency;

• You will be specifying and designing target solutions, translating business expectations into clear and implementable specifications;

• You will be participating in business testing and validation, ensuring that delivered functionality meets defined business requirements;

• You will be ensuring auditability of solutions, maintaining traceability between requirements, implementation, and delivered functionality.

  
  

Requirements: 

• 5+ years of experience as a Business Analyst, ensuring strong analytical capability and experience in structured requirement management;

• Work in a hybrid set up (3 days onsite in Wroclaw and 2 days WFH) - Necessary condition; 

• Experience in the debt collection / receivables management industry, enabling deep understanding of domain-specific processes and regulatory constraints;

• Experience analyzing and documenting AS-IS debt collection processes, ensuring accurate understanding of current operational models;

• Experience designing TO-BE target processes, supporting system transformation and process optimization;

• Ability to identify and precisely define business needs of stakeholders, ensuring clarity and alignment across project participants;

• Experience gathering, documenting, and prioritizing business, functional, and non-functional requirements, ensuring structured delivery planning;

• Ability to translate business requirements into clear technical specifications understandable for IT teams and business vendors, reducing ambiguity during implementation;

• Experience participating in project, process, and decision-making workshops, facilitating collaboration between business and system providers;

• Experience working with system vendors on fit-gap analysis, supporting configuration decisions and identifying areas requiring customization;

• Ability to define business rules, process scenarios, and acceptance criteria, ensuring measurable and testable delivery outcomes;

• Experience identifying regulatory requirements and ensuring compliance, supporting alignment with legal frameworks and internal governance;

• Experience supporting integration design with other systems, ensuring seamless data flow and process continuity;

• Experience preparing and validating data migration requirements, supporting safe and accurate system transitions;

• Experience preparing business test scenarios and participating in UAT and functional acceptance, ensuring delivered functionality meets expectations;

• Ability to verify delivered functionalities against business requirements, ensuring consistency and traceability;

• Experience supporting preparation of operational procedures and training materials, enabling smooth user adoption;

• Experience supporting system go-live and stabilization (hypercare), ensuring operational continuity after implementation;

• Ability to identify business risks and participate in mitigation activities, minimizing project impact and supporting successful delivery.

  
  

We offer: 

• Salary for work amounting to 21 500 – 26 500 PLN + VAT on B2B;

• Hybrid working conditions;

• Private healthcare, Multisport card and trainings.

Please be advised that we will only contact selected candidates