Java Support Lead (B2B)

Dear Consultant,

We are looking for an experienced Java Support Lead to join our multinational clients project and manage the support of country-based IT applications for a leading global workforce solutions company. This role requires a mix of technical expertise, team leadership, and stakeholder management to ensure smooth operations. Send CV if you match the below requirement. marcillina.tietjen@dcvtechnologies.co.uk

📍 Location: Gdansk, Poland (Hybrid)

🗣 Languages: Polish & English

💼 Contract Type: B2B

Key Responsibilities:

✔ Lead the IT support team and oversee L1, L2, and L3 support tickets.

✔ Manage stakeholder relationships and provide weekly & monthly reports.

✔ Ensure incident resolution, disaster recovery, and business continuity planning.

✔ Implement ITIL processes and drive operational improvements.

✔ Provide technical support for Java, J2EE, and Oracle-based applications.

✔ Work closely with business users, requiring proficiency in Polish and English.

✔ Handle risk management & escalations, ensuring a seamless IT support process.

Must-Have Skills:

✅ Java, J2EE, Oracle expertise

✅ Strong team leadership & stakeholder management

✅ Experience in IT support (L1, L2, L3)

✅ ITIL knowledge and process implementation experience

✅ Disaster recovery & business continuity planning

✅ Proficiency in Polish & English

Nice-to-Have Skills:

➕ Experience with MS SQL

➕ Knowledge of risk management & escalation handling

Why Join?

🚀 Work with a leading global organization

🤝 Manage critical IT applications & teams

🌍 Hybrid work mode with an international team

Ready to lead and make an impact? Apply now!