Business Analyst – Network Circuits - Hybrid -Krakow (JO/WP/HB)

Dear Consultant,

We are seeking an experienced Business Analyst – Network Circuits to drive analysis, planning, and delivery of network circuit initiatives across global regions.The role acts as a bridge between Network Engineering, Vendors/Carriers, Service Owners, and Business stakeholders in a highly regulated enterprise environment.

Client: Global Financial Services

Location: Kraków, Poland – Hybrid (2-3 days onsite)

Experience: 5–8+ years

Key Responsibilities

Requirements & Analysis

• Elicit and document business and technical requirements for network circuits:

  • DIA / Internet, MPLS / EVPN, Ethernet, SD-WAN, Private Lines, Cloud Interconnects

• Analyse current circuit landscape (inventory, capacity, contracts) and define target state

• Produce BRDs, user stories, acceptance criteria, RACI, and migration documentation

Delivery Coordination

• Orchestrate circuit ordering and provisioning with carriers and procurement

• Coordinate change windows, CAB submissions, readiness reviews, and back-out plans

• Support migrations (e.g. MPLS → SD-WAN, DC exits, Internet breakout changes)

Controls, Compliance & Risk

• Ensure compliance with enterprise security, GDPR, ISO 27001

• Maintain audit-ready artefacts (CAB approvals, test evidence, rollback plans)

• Maintain accurate circuit records in ServiceNow CMDB

Financials & Vendor Management

• Support TCO analysis, renewals, RFP/RFS inputs, cost optimisation

• Track carrier SLAs, escalations, delivery KPIs, invoice validation

Reporting & Communication

• Produce delivery, capacity, and risk reporting

• Manage stakeholders across engineering, vendors, security, and programme teams

Required Experience (Must-Have)

• 5–8+ years as a Business Analyst / Service / Delivery Analyst in network or circuit programmes

• Hands-on experience with at least 3 of:

  • MPLS / EVPN

  • SD-WAN (Cisco, Versa, VMware, Prisma)

  • Ethernet / DIA

  • Cloud interconnects (ExpressRoute, Direct Connect)

  • Internet breakout models, IPSec / DMVPN

• Strong experience in regulated environments

• Tools:

  • ServiceNow (Change, CMDB)

  • Excel / Power BI (or similar)

  • Network inventory & vendor portals

• Strong documentation skills (BRDs, user stories, BPMN, runbooks, RACI)

• Excellent stakeholder & vendor management skills

Nice to Have

• Zscaler / Palo Alto / Cisco firewall exposure

• Basic routing knowledge (BGP, OSPF, NAT)

• Commercial exposure (contracts, commit rates, ET clauses)

• Certifications: ITIL, BPMN, CCNA, SD-WAN

• DC exits, branch consolidation, M&A network integrations

  
  

📩 Apply: marcillina.tietjen@dcvtechnologies.co.uk