Senior Order Management Specialist with German and Spanish

Support

Senior Order Management Specialist with German and Spanish

Support
Łódź, Łódź

DCG

Full-time
Permanent
Senior
Hybrid

Job description

Responsibilities:

  • Drive end-to-end process improvement initiatives and daily operational activities
  • Maintain effective communication with internal and external customers
  • Support and initiate process improvement projects
  • Ensure compliance with regulations and organizational guidelines
  • Provide backup support for team members and facilitate knowledge transfer
  • Execute work shadowing sessions and training activities
  • Build and maintain strong customer relationships
  • Foster a problem-solving culture and drive continuous improvement

 

Requirements:

  • 2 year of experience in Customer Service Desk
  • AP module knowledge and proficiency in Microsoft Office (especially Excel)
  • Excellent communication skills
  • Customer-centric mindset and ability to translate customer needs into solutions
  • English - B2 level required
  • German - C1 level required
  • Spanish - B2/C1 level required

 

Offer:

  • Private medical care
  • Language course co-financing
  • Sports card
  • Training & learning opportunities
  • Life insurance


Tech stack

    English

    B2

    German

    C1

    Spanish

    C1

    MS Office

    regular

Office location

Published: 05.05.2025

About the company

DCG

DCG to przestrzeń, w której spotykają się potrzeby biznesu i ambicje ludzi. Znamy wartość dobrze dopasowanej współpracy, dlatego pomagamy kandydatom znaleźć środowisko, w którym będą mogli rozwinąć skrzydła, a firmom - z...

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