Senior ITSM Data Engineer

Responsibilities:

• Designing and building a stable, scalable, near real-time and reliable BMC Helix data replication solution

• Build, design and maintain data architecture ensuring complete collection and quality of data while adhering to best data practices

• Design, build, test and maintain data pipelines

• Troubleshooting and innovating

• Working within SAFe Scrum Team with the aligned autonomy

• Acting as a subject matter expert and make recommendations to IT and business stakeholders

• Development & Performance, Goals and Follow-up to plan your individual competence and skills development with your manager and feedback from colleagues and your stakeholders

Requirements:

• Hands-on experience with IT Service Management data integrations, preferably BMC Helix

• Practical experience in data warehousing, data storage, data security, ETL processes, and code version control (Technologies: SSIS, Snowflake)

• Strong professional experience with SQL (preferably T‑SQL), Python, and Apache Airflow

• Proven experience working with data platforms such as Microsoft SQL Server, Snowflake, PostgreSQL, and Dataverse

• Experience with CI/CD pipelines, using tools such as Bamboo and/or Jenkins

• Lean‑Agile trained or certified, with practical experience in Scrum or SAFe frameworks

• At least 3+ years of proven experience in a similar role

• Master's degree in Science, Software Engineering, Mathematics, Statistics, or a related field

• Fluent English, minimum C1 level

Nice to have:

• ITIL Foundation certified or proven work experience in IT Service Management

Offer:

• Private medical care

• Co-financing for the sports card

• Constant support of dedicated consultant

• Employee referral program