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Second Line Analyst with German
Support

Second Line Analyst with German

Poznań
Type of work
Full-time
Experience
Mid
Employment Type
Permanent
Operating mode
Remote

Tech stack

    MS Office

    advanced

    Windows 10

    regular

Job description

Online interview

Responsibilities:

  • Performing a complex range of technical work activities to meet business customer requirements
  • Responsible for processing of incidents, requests and changes
  • Providing customer service in the field of IT including VPN, PKI, Metro Cluster
  • Performing administration tasks including Sharepoints and Active Directory Administration
  • Providing Software Update – SCCM and other Tools
  • Responsible for configuration of Internet Proxy
  • Providing extended Office Support, especially Outlook
  • Responsible for management of Mobile Device, Software package and FileShare


Requirements:

  • You have pronounced technical affinity
  • You demonstrate analytical and systematic approach to resolving complex problems and assignments
  • You have very good knowledge of network environment, Windows (8 and 10), computer hardware
  • You have extended Office knowledge, especially Outlook
  • You have an experience in internet Proxy configuration
  • You demonstrate quick comprehension and analytical thinking
  • You provide responsible and quality-conscious work
  • You are fluent in German (B2+) and English (B2+)
  • You have outstanding communication skills
  • Minimum 1 year experience in a similar position
  • Nice to have experience in the following areas: Sharepoints and Active Directory administration, FileShare management, PKI Support: public key management, Software Packaging, Software Update – SCCM and other Tools


We offer:

  • 5 days a month working from the office in Poznan
  • Private medical care
  • Co-financing for the sport card
  • Employee referral program