Senior Business Analyst and Product Owner with Agile Delivery, Digital Operations Platform

Client

Our client is a global full-service contract research organization (CRO) that specializes in clinical development services for the pharmaceutical and biotechnology industries

Team

You will join a cross functional product team that includes a Product Manager, Business Analysts, Developers, Quality Engineers, and a UX Designer. The team follows an agile way of working with iterative delivery, regular refinement and planning sessions, and close collaboration with business stakeholders. You will collaborate daily with both technical and business colleagues and coordinate with neighboring teams that own related services.

Position overview

You will work on a Digital Operations Platform that supports business stakeholders in managing core processes, reporting, and decision making. The platform integrates several internal and external systems to provide a unified experience for operations teams and management.

Technology stack

Agile delivery practices Scrum or KanbanProduct backlog and task tracking tools such as Jira or similarDocumentation and collaboration tools such as Confluence or similarModeling notations such as BPMN and UMLREST based services and APIsData formats such as JSON and XML

Responsibilities

• Act as a primary contact for business stakeholders regarding product features, priorities, and delivery plans

• Elicit, analyze, and document business needs, processes, and rules in a clear and structured way

• Translate business requirements into user stories, acceptance criteria, and supporting documentation for the development team

• Own and maintain the product backlog, ensuring that items are clearly described, prioritized, and ready for implementation

• Facilitate backlog refinement, planning, and review sessions together with the Product Manager and the development team

• Collaborate with UX specialists to shape user journeys, wireframes, and prototypes that reflect business goals and user needs

• Work with technical team members to clarify requirements, assess feasibility, and align on solution approaches

• Define and agree on acceptance criteria and support the team in verifying that delivered functionality meets them

• Support quality assurance activities by clarifying business scenarios, edge cases, and expected outcomes

Requirements

• Experience in a Senior Business Analyst, Product Owner, or similar product facing role in an IT environment

• Background of at least five years in business analysis, product ownership, or a closely related discipline

• Practical experience working with agile frameworks such as Scrum or Kanban in a product team setup

• Proven record of writing clear user stories, use cases, and acceptance criteria for development teams

• Experience in stakeholder management, including cooperation with business users, managers, and technical teams

• Ability to model and analyze business processes using notations such as BPMN or similar approaches

• Understanding of system integration concepts, including REST APIs, data flows, and dependencies between services

Nice to have

• Experience in a pure Product Owner role, owning a product roadmap and release planning

• Background in domains such as operations, finance, ecommerce, or enterprise platforms

• Familiarity with UX discovery practices such as user interviews, usability testing, or journey mapping

• Experience with additional analysis or visualization tools such as Power BI, Tableau, or similar

• Knowledge of event driven architecture concepts and message based integrations