Implementation Project Manager (Travel domain)

In Cyclad we work with top international IT companies in order to boost their potential in delivering outstanding, cutting-edge technologies that shape the world of the future. We’re currently expanding the team within our Cyclad Travel Division and looking for an Implementation Project Manager who will play a key role in managing end-to-end implementation of Cytric solutions for global customers.

Project information:

• Industry: Travel technology

• Type of project: managing Cytric Travel & Expense end-to-end implementations, migration projects, implementation consulting, and support

• Office location: Warsaw (Wola)

• Remote work: yes, 100% remote

• Project language: English

• Project length: permanent

• Assignment start date: 06.2026 or later

Project scope:

• Manage implementation of Cytric Travel & Expense solutions for global customers

• Analyze customer systems and service requirements, build process to accommodate requirements with product capabilities

• Oversee technical operations and coordinate delivery teams to ensure efficient integration into client software ecosystem and infrastructure

• Define project methodology, goals, objectives, resource planning and budgeting

• Define project governance, roles and responsibilities and determine deliverables per project phase

• Design scheduled phases/timeline for large projects of online travel technologies

• Define project scope and configuration document that reflects customer requirements

• Lead client-facing project communication; liaise with external and internal stakeholders

• Monitor and evaluate project performance to identify areas of improvement

• Identify and mitigate key risks and issues impacting delivery and customer satisfaction

• Provide detailed project status updates and generate regular reports to stakeholders

• Monitor project budget and resource allocation

• Act as a Subject matter expert and product technical support to pre-sales, sales and marketing teams

Competence demands:

• University degree in Tourism, Project Management, Business or IT

• Experience working as a Project Manager/ Coordinator, preferably in the travel industry

• Knowledge of methods and procedures used during the software development process

• Valid experience in business travel industry, ideally in Travel Management Company

• Knowledge of GDS systems, preferably Amadeus GDS

• Experience working with OBTs, most preferably Cytric Travel & Expense

• Ability to manage the different phases of a project, following company’s methodology and using standard project management tools: Project organization, Project Initiation, Planning, estimating and scheduling, Executing, Monitoring and controlling, Risk management, Project closing

• Fluent English – min. B2

We offer:

• Long-term cooperation based on B2B

• Private medical care with dental care (covering 70% of costs). Family package option possible

• Multisport card (also for an accompanying person)

• Life insurance

• Possibility to work 100% remotely