Siebel IT Operations Specialist

Technical Requirements

• Minimum 3+ years of experience working with Siebel CRM (Operations / Administration / Support).

• Solid knowledge of SQL and database environments (Oracle preferred).

• Experience analyzing system logs and working with monitoring tools.

• Practical knowledge of ITIL processes (Incident, Problem, Change Management).

• Experience supporting production and test environments.

• Strong analytical, troubleshooting, and problem-solving skills.

• Good communication and teamwork abilities.

Nice to have:

• Knowledge of Linux / Unix environments.

• Experience with CI/CD pipelines.

• Understanding of SOA / ESB / OSB integrations.

Required Technical Skills

CRM●SQL●Oracle●ITIL

Main Responsibilities

• Monitor and maintain Siebel CRM production and test environments.

• Analyze incidents, diagnose root causes, and provide effective resolutions.

• Support Change Management processes and deployment activities.

• Provide operational support to business users and project teams.

• Work with SQL queries, system logs, and monitoring tools to ensure platform stability.

• Collaborate with development and integration teams on CRM ecosystem improvements.

• Support integrations with back-office systems (SOA / ESB).

• Contribute to environment stabilization and operational process optimization.

• Assist in automation of monitoring and deployment activities.

• Create and maintain operational and technical documentation

04.05.2026 – 31.12.2026, remotely, Junior/Mid