ServiceNow Developer / Technical Consultant (SAM & ITOM)

• Minimum 1–2 years experience with ServiceNow SAM Pro module.

• Strong experience in ServiceNow ITOM.

• Hands-on experience with system integrations listed above.

• Ability to work independently and remotely, managing European working hours.

• Strong problem-solving skills and ability to translate functional requirements into technical solutions.

Main Responsibilities

 Translate functional requirements into technical specifications and user stories.

• Execute and implement SAM & ITOM solutions according to scope.

• Integrate ServiceNow with multiple systems, including:

• Oracle – ensure agents receive correct rights for pattern execution and data retrieval.

• Single Sign-On (SSO) – integrate with Microsoft Entra ID to track software usage across applications.

• Microsoft Dynamics and Power Platform.

• IBM / Red Hat systems.

• SAP ABAP and SAP SuccessFactors.

• GitHub.

• Implement ITOM Discovery using Agent Client Collector.

• (Low priority) Enhance current integrations for Miro, Jira, Confluence, DocuSign, Slack to move from Managed File Transfer (MFT) to direct ServiceNow integration.

 20.04.2026 – 29.09.2026 - project may be extended