Middleware Messaging – Senior MQ Lead

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analytical thinking, problem solving and production support for Middleware Messaging technologies such as MQ along with additional experience in Kafka.

By Joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

Team delivers operations support to Market, Payments, finance critical and SLA driven applications that utilize IBM MQ as their highspeed messaging systems. Team comprises L2 & SRE professional responsible for building and managing the day-to-day operations of the global environment.

What you’ll do:

• The member will function as individual contributor while also leading the operations team

• Design and maintain MQ architecture for financial applications and ensure high availability & reliability of MQ services  

• Handling incident and problem management as part of Production ops support  and take part in the rotational on-call support roster.

• Adherence to Change and Release governance

• Drive automation initiatives to enhance efficiency in BAU operations

• Coordinating with internal auditors and risk & governance team for providing technical clarifications

What we’ll need from you:

• Experience working in Financial Services or a large complex and/or global environment

• Identify problem causality, business impact and root causes

• Impact the production support function by influencing decisions through advice, counsel or facilitating services 

• Ability to work in a matrix environment and partner with virtual teams  

• Ability to work independently, multi-task, and take ownership of various parts of a project or initiative  

• Advise or mentor junior team members

What we can offer you:

This is a role that'll offer you the opportunity to build an in-depth knowledge of production services operations. Every day there will be new business challenges that will help you develop new skills that can drive your career”

By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits such as:

• Private Medical Care Program

• Life Insurance Program

• Pension Plan contribution (PPE Program)

• Employee Assistance Program

• Paid Parental Leave Program (maternity and paternity leave) 

• Sport Card

• Holidays Allowance

• Sport and team recreation activities

• Special offers and discounts for employees

• Access to an array of learning and development resources 

• A discretional annual performance related bonus

• A chance to make a difference with various affinity networks and charity initiatives

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.