Execution & Delivery Lead

Team/Role Overview

Our organization owns application support at Citi for Services, Markets, Banking and Functions (SMBF), through our global and diverse team of over 5000 people positioned across the globe. The SMBF Production Management organization provides business critical application management and support to our SMBF clients globally.   

The Optimization and Enablement (O&E) function, sits within SMBF Production Management and is positioned to drive efficiency and standardization across all layers of the organization.

The Execution & Delivery Lead role requires a highly organized, proactive individual with strong project management and communication skills. The ideal candidate thrives in a fast-paced environment, possesses a strong work ethic, and is passionate about driving results. Experience within the financial services industry is preferred, along with technical proficiency and a data-driven mindset.

About the Role:

The Execution & Delivery Lead plays a vital role in driving the successful delivery of strategic projects and initiatives within Production Management. This position offers a unique blend of hands-on project execution and strategic oversight, requiring both strong project management skills and the ability to engage effectively with senior stakeholders.

Working closely with senior management and subject matter experts, you will lead and actively participate in project planning, execution, and progress reporting. You will also be responsible for fostering cross-functional collaboration, connecting individuals and resources across different teams to ensure project success. Furthermore, this role requires the ability to effectively manage and deliver on ad-hoc, high-pressure requests, often under tight deadlines, demonstrating adaptability and problem-solving skills. As part of the O&E team, you'll have the opportunity to explore and implement new technologies, driving innovation and efficiency within our organization.

This role is perfect for a driven individual seeking a challenging and rewarding opportunity to contribute directly to the success of Production Management through both hands-on execution and strategic project leadership.

Key Responsibilities:

• Lead and actively participate in the planning, execution, and tracking of key projects, ensuring alignment with strategic objectives and driving successful outcomes. This includes hands-on involvement in project tasks, not just oversight.

• Effectively "connect the dots" by identifying and bringing together relevant individuals and resources across different teams to support project success.

• Cultivate and maintain strong relationships with senior stakeholders, providing regular updates, proactively addressing concerns, and ensuring alignment on project goals and progress

• Contribute to the implementation of new technologies and processes to enhance efficiency and innovation within the organization.

• Develop and deliver presentations, progress reports and other materials for senior management.

• Ensure Production Management's adherence to technology architecture standards and guidelines. Actively participate in the implementation and execution of architecture governance frameworks and structures, driving adoption and compliance.

• Analyze data from various sources to identify trends, extract actionable insights, and inform decision-making within operational workflows, contributing to continuous improvement

• Effectively manage and deliver on ad-hoc, high-priority requests, often under tight deadlines, demonstrating flexibility, adaptability, and a results-oriented approach.

Qualifications:

• 10+ years of experience in years of experience in production management, project delivery, governance, or related roles, ideally within financial services.

• Possess a foundational understanding of IT concepts and experience working with new technologies, with a willingness to learn and adapt to a rapidly evolving technological landscape

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), with a focus on creating professional-quality presentations and reports.

• Advanced knowledge of JIRA, SharePoint, Confluence

• Excellent interpersonal, written, and verbal communication skills, including the ability to communicate effectively with senior management, effectively communication across technical levels and facilitate cross-functional collaboration.

• Strong organizational, time management, and problem-solving skills – with ability to manage multiple priorities effectively

• Demonstrated ability to take initiative, work independently, and contribute effectively within a team.

We Offer:

By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits such as:

• Private Medical Care Program

• Life Insurance Program

• Pension Plan contribution (PPE Program)

• Employee Assistance Program

• Paid Parental Leave Program (maternity and paternity leave) 

• Sport Card

• Holidays Allowance

• Sport and team recreation activities

• Special offers and discounts for employees

• Access to an array of learning and development resources 

• A discretional annual performance related bonus

• A chance to make a difference with various affinity networks and charity initiatives

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. 

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