Advanced Jira Administrator

By Joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview:

You’ll be joining the Developer Collaboration Services Team. We enable 150k Citi employees across the globe to collaborate more efficiently. Our focus is on providing Jira and Confluence services to the firm. We work closely with developers, engineers and non-technology employees to help them be more productive with the use of the aforementioned Atlassian tools.

What you’ll do:

In 2025, we are starting our migration to Atlassian Cloud. This position will play a key role in the success of that migration. Some of the day-to-day activities will include:

• Automation of utilities to support the migration
• Working with Jira and Confluence teams to ensure migrations are as seamless as possible
• Performing data analysis to track usage and measure improvement in productivity of teams that are on Atlassian Cloud   
• Shaping how we use Atlassian Cloud. Ensuring project schemes, workflows, automations are designed to make users more productive

What we’ll need from you:

The position requires experience with Jira and the use of its API’s. A good understanding of common developer tools such as Git, Jenkins and Jira with a clear understanding of how to apply them in CI/CD. The candidate must be comfortable working in a Unix/Linux environment with experience in scripting automation. Must have good communication skills as the candidate will be required to liaise with and support developers, gather requirements, document support and user guides and assist with on-boarding to engineered solutions.  Some key skills include:

• Jira / Confluence API’s 
• Jira / Confluence Cloud usage and configuration
• Java / Groovy development
• Oracle SQL, GitHub, Jenkins

What we can offer you:

By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits such as:

• Private Medical Care Program
• Life Insurance Program
• Pension Plan contribution (PPE Program)
• Employee Assistance Program
• Paid Parental Leave Program (maternity and paternity leave) 
• Sport Card
• Holidays Allowance
• Sport and team recreation activities
• Special offers and discounts for employees
• Access to an array of learning and development resources 
• A discretional annual performance related bonus
• A chance to make a difference with various affinity networks and charity initiatives

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.