Technical Product Owner – Retail Solutions Back Office Europe

Join Our Team as a Tech Product Owner for Retail Solutions Back Office Europe!

We’re looking for a new team member to join Retail Systems at Circle K as we implement a new Store Back Office solution across Europe—including the recently acquired TotalEnergies stations in four new countries.

As a Technical Product Owner, you will play a key role in deploying a standardized Back Office Solution (BOS) across these markets, ensuring efficiency, scalability, and alignment with our business needs.

If you're ready for an exciting challenge and want to be part of a dynamic, forward-thinking team, we'd love to hear from you!

Key responsibilities

• Vendor management and SPOC for the key vendor.
• Maintaining the product roadmap, together we key stakeholders delivering on the vision and strategy for the domain.
• Collaborate with Solutions Architects, Product owners, product lead and subject matters experts in application team to define and prioritize new features.
• Create and maintain dependency map, understands the applications and integrations involved in delivering on the full service/experience.  
• Continually develop features and the technical setup of the solution to simplify and optimize the operational setup.
• Ensuring cost optimal solutions with low TCO, forecasting and cost management.
• Lead and coordinate internal stakeholders in relation to introduction of new features and/or new processes, including securing UAT and end to end test of the service.  
• Secure stable and efficient operations while at the same time keeping the operational budget.
• Secure proper release management. 
• Manage Incident flow and request handling cross suppliers and partners, as well as follow up service performance and SLA's – availability and incident resolution time.
• Manage GDPR controls, user access, data retentions, PCI, SOX, Software updates and support OS patching   
• Develop and implement appropriate monitoring & alarms for end-to-end service together with suppliers and internal partner.
• 3rd/4th line support on Incident and follow up on root causes.

Experience and skills required

• Bachelor’s and/or master’s degree in computer science or engineering is an advantage
• Good business understanding and commercial awareness
• Hands on experience with development lifecycle with requirements capture and testing for validation and verification
• Experience with outsourcing and vendor management
• Analytic and Structured
• Used to working independently, while at the same time has a team mentality and willingness to share knowledge and ideas in a productive manner.
• Experience in establishing KPI’s for IT services
• Experience in ITIL and ITSM principles and processes 
• Excellent communication skills in English – both verbal and written. Ability to share and communicate clearly, both orally and in writing
• Experience with working in a distributed organization
• Fuel retail tech background will be an advantage
• Some travel must be expected.

What do we offer?

• Annual bonus
• Private medical care
• Cafeteria Platform/Multisport
• English lessons subsidized by the company
• Group insurance
• Attractive discounts for products and services at our stations
• Employee stock purchase plan
• Employee Assistance Program (EAP) – Lyra provides employees with free access to professional advisors in the fields of psychology, law, and finance, available 24/7.
• Modern and convenient office that you can virtually visit here - https://goo.gl/maps/CLteHfYcdYMbdESq6
• Trainings & possibility to develop skills in a wide international environment

When working with us you can depend upon it that you will not be judged on the grounds of race, national origin, gender, sexual orientation, disability, age, or other legally protected status. Oppositely – we believe that our diverse and inclusive culture helps us create an amazing atmosphere where everybody feels welcome.

Check who we are here: https://youtu.be/td-QGnNnvW0

Want to know even more about us? Take a look at our career page: https://workwithus.circlek.com/global/en/businesscentrewarsaw

Interested?

We encourage you to apply.

We know great companies are built from within, by great people like you. Come grow with us!

We´re looking forward to your application

We hereby inform that in the company Circle K Business Centre Poland sp. z o.o. with registered office in Warsaw an Internal Notification and Follow-up Actions Procedures applies.

The document describes rules for reporting violations of law by whistleblowers. Full content of the above-mentioned Procedure is available here:  https://www.circlek.pl/o-nas/procedury-zgloszen