Ciklum is growing! 😀
Ciklum is looking for a full-time Junior/Mid Delivery Coordinator to join a team of Agile Delivery experts. Ciklum Agile Delivery team portfolio consists of numerous projects in different domains, delivered for both large companies and innovative startups around the world.
We are looking for a passionate, energetic, self-driven person who will be driving organization and supervision of necessary processes, teams, structure, and technology services composition to successfully deliver what Ciklum Clients expect to achieve their business goals.
The role of the Delivery Coordinator is to ensure smooth projects delivery on all stages within agreed deadlines, scope, quality, and budget.
The Delivery Coordinator will be the primary point of contact for clients during the delivery phase and will report directly to the Delivery Manager.
Responsibilities:
- Coordinate team ramp-up and onboarding (from recruitment and forming teams to process establishment and stabilization)
- Support best practices (tools, processes, people management), ensure projects meet industry-leading quality standards, knowledge sharing with Ciklum teams and clients
- Monitor changing clients’ needs and proactively offer the right solutions out of the full spectrum of services available
- Provide proactive constructive input to the internal organization on services and solutions that should be considered for improvement and/or creation
- Regularly monitor Clients’ satisfaction
- Manage risks, anticipate problems before they arise, and work with appropriate personnel to develop solutions
Requirements:
- Agile Delivery / Project Coordination (ideally within Managed Services and IT Outsourcing industry with minimum 1 year) or Lead / Senior Recruiter that would like to change his/hers career path
- Ability to recognize, identify critical risks, and work out a mitigation plan
- Ability to effectively prioritize and execute tasks in a high-pressure environment
- Ability to identify problems and provide/suggest possible solutions
- Ability to manage contractual terms and financial issues
- Ability to identify and manage stakeholders expectations
- Upper-intermediate level of spoken and written English
Desirable:
- Understanding and practical experience with Agile approaches (Scrum, Kanban)
- Experience of work in a distributed teams
- Technical background (software development, QA, DevOps, etc)
- Knowledge of the latest trends at SW development technologies and tools
- Agile and/or PMI certification
- Estimate and plan projects from start to finish together with a team
- Create and track accurate cost estimates
What's in it for you?:
- Career growth opportunities 🚀
- Realization of your innovative ideas in building new Ciklum Solutions and Services
- Friendly collaborative teams and enjoyable working environment (the direct team you'll be working with on daily basis - is awesome 😎)
- Professional skills development and training programs
- Variety of knowledge sharing, training, and self-development opportunities
- State of the art, cool, centrally located offices with warm atmosphere which creates really good working conditions Gdansk or Wroclaw 🏢
- Work from home / 100% remote is also an option💻🏠
- Private medical healthcare is fully covered by Ciklum with a possibility to cover family members
- Fully covered life insurance – 100 000 PLN
- Fully covered drug insurance – up to 2 000 PLN/year
- Multisport card 100% covered by Ciklum – Benefit Systems, Plus package
- Parking space 50% covered by Ciklum