Senior Business Analyst

C&F is a technology services company providing innovative solutions in Data Management, Big Data, Advanced Analytics and Compliance. With a highly integrated team of 400+ experts, for over 20 years C&F has been delivering superior engineering and premium operations to Fortune 500 companies, primarily in the Life Science industry. 🌍

We are seeking a proactive and analytical Senior Business Analyst to drive continuous process improvement initiatives and support data-driven decision-making across the organization. The ideal candidate will collaborate with cross-functional stakeholders, translate business needs into clear requirements, and help deliver impactful, data-backed solutions.

📝 Responsibilities:

Business Analysis & Process Improvement:

• Drive and contribute to continuous process improvement initiatives aligned with business and data-driven decision-making needs.

• Collaborate with multiple stakeholders to gather, analyze, and define current business processes, requirements, and analytical needs.

• Translate business questions and needs into detailed functional specifications, analytical requirements, and actionable insights.

• Identify areas for process optimization and efficiency enhancements using data analysis, KPIs, and BI insights, recommending improvements and supporting their implementation.

• Support business users in defining meaningful metrics, KPIs, and reporting logic to answer concrete business questions.

 Documentation & Requirement Management: 

• Create comprehensive documentation, including business process flows, functional and analytical specifications, reporting requirements, project charters, and business cases.

• Document data requirements, metric definitions, calculation logic, and assumptions in a clear and structured way.

• Maintain transparent documentation understandable for both technical (IT, data teams) and non-technical stakeholders.

• Ensure that business, reporting, and data requirements are tracked, reported, and resolved efficiently.

Stakeholder Communication & Collaboration:

• Act as a liaison between business stakeholders and IT teams, ensuring effective communication.

• Develop and deliver presentations, reports, and email communications to various audiences.

• Work closely with UX designers to prepare mockups and prototypes of proposed solutions.

Project Support & Implementation:

• Support the Project Manager in delivering project objectives on time and within budget.

• Participate in testing, validation, and deployment activities to ensure quality outcomes.

• Facilitate user participation during solution implementation and deployments.

👉 What you will need:

• Experience:

  • At least 5 years of experience as an IT Business Analyst, preferably in an international setting.

  • Experience working on projects for large global companies.

  • Experience with business process modeling and documentation tools.

  • Agile environment experience and familiarity with tools such as Jira and Confluence.

  • Experience participating in testing, validation, and deployment of BI solutions, reports, and dashboards to ensure high data quality and business relevance.

    
    

• Skills & Knowledge:

  • Strong analytical and critical thinking skills.

  • Ability to translate complex business problems into simplified solutions.

  • Solid understanding of BI Tools (e.g., Microsoft Power BI, Tableau).

  • Familiarity with Agile and Waterfall project methodologies.

  • Knowledge of topics related to data analsyis and modelling.

  • Proficiency in MS Office, UML diagram drawing, and basic Jira functionalities.

  • Ability to support User Acceptance Testing (UAT), validate data accuracy, and ensure delivered insights effectively address original business questions.

    
    

• Soft Skills:

  • Excellent problem-solving, prioritization, and organizational skills.

  • Strong interpersonal and communication skills with the ability to manage multiple stakeholders.

  • Proactive, goal-oriented mindset with strong attention to detail.

✨ What we offer: 

• You choose your employment type – we’re open to both employment contracts and B2B arrangements. 

• Learning & development opportunities – after your probation period, you’ll have access to a highly flexible and generous English language reimbursement program, along with an individual development budget to use as you see fit. 

• Classic benefits like private medical care, a sports card, and a preferential life insurance plan. Plus, our infamous Fruit Tuesdays and a special summer bonus – ice cream. 

• A hybrid work setup with plenty of flexibility. Delivery teams work mostly remotely. 

• A bunch of non-work activities, including Office Day (a fun-filled day when employees from all over Poland gather at the office), POP UP integrations,  various competitions from cooking to photography, and the chance to submit charity causes to our CF4GOOD program, which provides support to those in need. 

• A workplace that values people and is built on collaboration, not competition. If you’re tired of toxic work environments, you’ll finally get a chance to breathe. And if you’ve been lucky with great employers so far, we’ll do our best to keep that streak going