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Senior Product Analyst
Analytics

Senior Product Analyst

Warszawa
Type of work
Undetermined
Experience
Senior
Employment Type
Permanent
Operating mode
Remote
Box

Box

Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Today, Box powers over 100,000 businesses, including 70% of the Fortune 500 who trust Box to manage their content in the cloud.

Tech stack

    Tableau

    advanced

    SQL

    advanced

    R

    advanced

    Matlab

    advanced

    Python

    nice to have

Job description

WHAT IS BOX? 

Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. 

By joining Box, you will have the unique opportunity to help capture a majority of this developing market and define what content management looks like for the digital enterprise. Today, Box powers over 98,000 businesses, including 70% of the Fortune 500 who trust Box to manage their content in the cloud. 

Our Warsaw office is an incredibly exciting addition to our EMEA expansion. We're already in UK, France, and Germany, and the new Poland location will act as a global engineering and product development hub alongside our headquarters in Redwood City, California.

WHY BOX NEEDS YOU 

Product Analytics at Box plays a key part in building increased understanding of our products, our customers, and our business so that we can help our teammates make better data-driven decisions. We work cross-functionally to develop and share insights, combining qualitative understanding and quantitative analysis. As a member of the team, you’ll have an opportunity to work with high-caliber individuals to drive strategic and operational improvements at our company.

As a Senior Product Analyst at Box, you will serve as a strategic thought partner with the Product leads to drive overall product strategy. You will collaborate with a diverse scrum team of engineers, designers, customer success managers, and product managers to develop improvements to Box products. You will dive into analytics data, help formulate hypotheses about user behavior, and help devise new experiments to validate these hypotheses, and drive adoption and engagement.  Along with the rest of the product team, you will be meet Box's CPO and Product VPs to discuss strategy and present results. 

WHAT YOU'LL DO 

  • Drive product adoption and engagement by proposing and conducting quantitative research into key user behaviors and business trends;
  • Define and monitor key metrics, investigate changes in metrics and propose next steps;
  • Based on analytic insights, collaborate with a multifunctional team to identify user engagement and/or adoption opportunities, brainstorm hypotheses, and design and implement experiments;
  • Partner with the product lead on setting quarterly goals for the team and  advise on the associated strategy;
  • Collaborate with data scientists and engineers to build and improve on the availability, integrity, accuracy, and reliability of data logging and data pipelines;
  • Develop mechanisms to more sustainably share our learnings with the product and engineering team;
  • Build and maintain reports and dashboards that monitor key app metrics for various teams and departments, and the business as a whole.

WHO YOU ARE 

  • You're a data person through and through. You care deeply about how data can be used to materially make your customers' lives better. And you understand the business and the analytics/metrics that drive success. You bring that ethos to work every day, where you work collaboratively with design, analytics, and engineering team members to bring amazing products to market.
  • You've got at least two years under your belt in analytics where you've worked at a top-tier consumer or enterprise software company. Furthermore, you have significant experience with SQL and Tableau. Familiarity with statistical packages (Matlab, SAS, R) and python is a plus. 
  • Familiarity with product analytics is a big plus. Experience with analyzing both client side and server side tracking a plus. Examples of relevant experience include: funnel optimization, user segmentation, cohort analyses, time series analyses, regression models, etc. 
  • Experience in growth teams a plus.
  • Your business judgment is strong. You've got the ability to take ambiguous business problems and solve them in a structured, hypothesis-driven, data-supported way.
  • You've proven yourself as a trusted business partner. You've got exceptional business and communication skills. Strategy consulting experience or other client-facing professional services experience is a strong plus.
  • BA/BS degree in a technical or quantitative/business-oriented field or equivalent practical experience.

Percentage of Time Spent:

  • 30% SQL writing
  • 20% dashboarding
  • 20% meetings
  • 15% Communicating the findings
  • 10% documentation on Confluence/Boxnote
  • 5% bug fixes

Methodology

  • Agile management – Scrum
  • Issue tracking tool – Jira
  • Knowledge repository – GitHubEnterprise
  • Code reviews – GitHubEntreprise 
  • Version control system – GIT