SDK Support Developer

We are BoomBit, a leading Mobile Gaming company with a global audience of millions of players and over one billion downloads of our games since our inception in 2010. Our main games from the BoomBit Group include Hunt Royale, Darts Club and Ramp Car Jumping. We're a game developer and a publisher, with over 250 creative people working together. We cover games of nearly every genre in the free-to-play (F2P) model on iOS and Android, and also on the Nintendo Switch.

We have experts spread across publishing, user interface/experience (UI/UX), game design, monetization, user acquisition (UA), creatives, business intelligence (BI), quality assurance (QA), LiveOps, programming, art and game development. We are continually looking to strengthen our team.

Responsibilities:

• Respond to questions and problems reported by developers or other company employees

• Manage the technical support requests received through an app dedicated to this (Happy Fox) and other communication channels (Slack)

• Troubleshoot customer technical issues, including diagnosing and fixing problems

• Active participation in the co-development of documentation

• Continuous improvement and development of knowledge and participation in training courses and internal meetings

Requirements:

• Minimum six months of experience as a Support Developer or a related position

• Familiarity with C# programming

• Familiarity with Unity engine

• Familiarity with version control systems like Git or SVN

• Ability to work in a team

• Ability to organize work

• Communication skills

• Independent problem-solving skills

• Very good knowledge of English (spoken and written)

Nice to have:

• Knowledge of C++, Objective-C/Swift or Java 

• Knowledge of Unity UI Toolkit or CSS Flexbox 

• Ability to estimate working time and efficiency

• Knowledge of design patterns

Why should you apply?

• Private Healthcare – Get fast access to top specialists and tests without the long waits – your health is our priority.

• Sports Card – Stay active with access to gyms, swimming pools, and various sports facilities.

• Flexible Working Hours – Shape your work schedule around your personal life, whether it’s a doctor’s appointment or family time.

• Remote/Hybrid Work Options - Work in a way that fits your location – hybrid model in the Tri-City area or fully remote outside Tri-City and Poland.

• Development Budget – We invest in your future by covering training, courses, and workshops.

• English Courses – Enhance your language skills in our international environment.

• Knowledge Sharing & Training Opportunities – Share your expertise or become an internal trainer to inspire your peers.

• Team Integration Budget & Company Events – Enjoy regular team-building activities and social events that foster collaboration and fun.

• Referral Program – Recommend a great candidate and receive an attractive bonus when they join the team.

• Innovative Environment – Bring your ideas to life – our creative culture welcomes new solutions and fresh perspectives.

• Office in Gdańsk – A comfortable workspace with a garden, bicycle racks, showers, a fully equipped kitchen, free parking, and a location just two minutes from public transport. Plus, we’re pet-friendly!

• Creative Tools – Utilize our in-house 3D printer to experiment and innovate.

In line with pay transparency principles, the salary range and key benefits for this position will be disclosed to candidates prior to the first interview, enabling informed and transparent discussions on compensation.

Data Processing Notice (Ongoing recruitment process and future recruitment process)