Senior Product Designer

Booksy connects beauty, wellness and health professionals with local customers, powering millions of appointments annually. Our vision is to be the destination for scheduling, empowering service providers to thrive and consumers to discover and book services. Consumers love Booksy, with a 4.9+ app rating in the App Store & Google Play, and providers gain peace of mind when they use Booksy Biz to manage their small businesses. 

As a Booksy employee, you’ll join a team of 800+ around the world building the fastest growing appointments marketplace. Regardless of the position you hold, you’ll make a direct impact every day helping our providers grow their businesses and build loyal client relationships in their communities. Our inclusive, remote-first team operates with a shared commitment to our values: 

1. People first: We empower and elevate the service provider, the consumer, and their communities.
2. Act like an owner: We take responsibility for our actions and their results.
3. Work as a team: We collaborate and care about the success of our team and others.
4. Shoot for the moon: We have ambitious goals and overcome obstacles with tenacity. 

Ready to join us? Read on for more.

Due to our dynamic growth and global expansion, we are looking for an experienced Senior Product Designer. User experience has always been, is, and will continue to be at the core of our focus. We firmly believe that UX design is the foundation of all great software.

We need someone exceptional, someone with talent, designing with passion and displaying significant dedication. Only such an individual will be able to create the best software for beauty salons, and they will undoubtedly not be disappointed.

You will have the opportunity to work in an agile environment, collaborating with cross-functional scrum teams.

Your responsibilities:

• User Interface Design (UI): Designing the graphical user interface, including layout, interactive elements, colors, and typography, to create an attractive and intuitive interface.
• Problem Solving: Identifying issues and challenges related to user experience and developing solutions.
• Prototyping: Creating prototypes, both low-fidelity and high-fidelity, to test and validate solutions before implementation.
• Team Collaboration: Working with other members of the project team, such as developers, graphic designers, analysts, and project managers, to ensure project consistency.
• Supporting conversion optimization: Identifying and suggesting optimized solutions for conversion-related issues (e.g., on a website) and analyzing data to enhance the user experience.
• Project documentation: Creating project documentation to streamline and improve the work of other team members. The method of documentation (Style Guide, Design System components, User Flows, Information Architecture, Lo-fi / Hi-fi Wireframes) required depends on the project.
• Monitoring trends and innovations: Keeping track of new trends and technologies related to UX design and making sure project quality represents high usability standards.
• User research: Conducting research, surveys, interviews, and user observations to understand their needs, expectations, goals, and issues.
• Maintaining consistency: Ensuring consistency of the interface and user experience across different screens and devices.
• A Senior Product Designer can act as a mentor within the UX team, helping other team members grow and achieve better results by sharing professional knowledge, supporting decision-making, and providing feedback to less senior colleagues.

Our requirements:

• Product design: Creating complex and advanced user interfaces using advanced design techniques.
• Understanding of the payments ecosystem: Knowledge of payment processes, including integration with payment providers.
• Experience in designing financial solutions: Practical experience in creating intuitive interfaces for payment and finance-related products.
• Understanding of user needs in the financial sector: Ability to identify key user challenges in payments and finance, and design solutions that enhance their experience.
• User research and testing: The ability to design and conduct more advanced user research, such as A/B testing, multivariate testing, and real-time user behavior analysis.
• User understanding: The ability to research and analyze user behaviors.  
• Understanding of user research method: Knowledge of various types of user research, such as interviews, user testing, competitor analysis, surveys, and user journey analysis.
• Experience in shaping products of more than 5 years.
• Supporting the business strategy: Paying attention to business goals and aligning UX projects with the company's strategic priorities.
• User psychology: In-depth understanding of user psychology, including factors influencing user behavior in interaction with the product.
• Creativity and innovation: The ability to create innovative solutions and design interfaces that stand out in the market.
• Communication: Excellent communication skills, both in interactions with the project team and in presentations to stakeholders and management.
• Project management: Ability to manage UX projects, including planning and progress tracking.
• Data analysis: Ability to analyze advanced user data and use analytical tools to better optimize the user experience.
• Conflict resolution: Skill in effectively resolving conflicts within the project team and managing challenging project situations.
• Experienced with tools like: Figma, Miro, Confluence, Jira, Power BI.

What we offer:

• The opportunity to be part of something big - the world’s fastest growing beauty marketplace.
• Flexible working hours and opportunity to work remotely within your country.
• Work in a welcoming team which is always ready to help.
• Opportunity to develop in an international environment - we have teams in 6 countries.
• Additional benefits that might differ depending on the location.

Sounds interesting? Apply by completing the recruitment form :) We're waiting for you!

~ Booksy Team

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About Booksy:

Booksy is the largest and fastest growing booking platform that connects beauty, wellness and health professionals with local customers, powering millions of appointments each year.

Booksy Biz, designed specifically for small business owners, is Boosky’s mobile-first SaaS platform that combines all the tools providers need to attract new customers, take appointments, manage staff and payments, and build a loyal client base. Booksy Biz makes running a beauty business simple, convenient and accessible so providers can focus on providing exceptional service to their customers. 

The Booksy Marketplace is where millions of consumers around the world find, schedule and manage appointments with stylists, barbers, braiders, nail artists, estheticians, massage therapists, salons, and spas in their communities. Customers can browse business profiles, reviews, services, pricing, availability and instantly book appointments with the click of a button. 

Founded in Poland in 2014, Booksy has operations in Poland, United States, United Kingdom, Spain and France and works as a distributed, remote-first team. The company has raised more than $100M in Series C funding and is backed by investors including Innovia, Kaya, and Verdane. 

For more information, please visit booksy.com, or follow us on LinkedIn.