Quality Assurance Engineer

🌟 Who is BigTime?

We've proudly been featured on Inc's 500 Fastest Growing Companies in America for 4 years in a row in the U.S. BigTime Software is the engine behind the greatest consulting firms on the planet, delivering back-office time/budgeting and invoicing to over 2,500 firms worldwide and tracking over $4 billion in billable time each year. Our flagship product is a SaaS-based system that is custom-built for the professional services industry.

BigTime is a private equity-backed company, headquartered out of Chicago, with offices in Chicago, Boston, Phoenix and most recently, expanding internationally to the European market. We've proudly been named on Crain’s Best Places to Work 3 years in a row - if you're motivated to join a hyper-growth organisation, we're eager to talk to you.

We are looking for a Quality Assurance (QA) Engineer to join our European QA team. As our QA Engineer, you will create and execute test plans, and ensure a high-quality experience for our customers. The ideal candidate has a passion for quality and testing, a strong understanding of QA best practices, experience with manual and automated testing, is extremely curious, and has a “can-do” attitude. As a QA engineer, you will be responsible for driving customer confidence by assuring the quality of BigTime’s current and future products. We are on a journey of “shifting left” and you will play a big part in our success in making quality fundamental across our software development process. 

🫴 What we offer:

• Hybrid work schedule - most teams in office 2-3 times a week 🏢.
• Flexible employment type (Contract of employment or B2B) 📝.
• Private healthcare 🏥.
• Cafeteria system 🍽️.
• Multisport cards 🏋️.
• Modern office 🏢 in the center of Wrocław.
• Unlimited drinks and snacks in the office ☕.
• Possibility of going to USA.
• A culture of feedback and supporting each other in their roles.
• Team of open-minded professionals 💡 for whom your ideas will be important and where everyone's voice matters 🎤.
• Integration trips 🌍.

🚀 What You'll Be Accountable For:

• Guide team in the creation of thorough and organized documentation for test cases by clearly articulating test objectives, steps, and expected results.
• Write detailed bug reports that include clear descriptions of the issue with pre-conditions, reproduction steps, screenshots, videos, etc. and expected results.
• Collaborate directly with product managers, UX designers, and software engineers to understand system requirements, use cases, and performance considerations. Provide testing scenarios and feedback throughout the development process.
• Define, develop, and implement quality assurance practices, procedures, and test cases and test plans.
• Work with the support organization to triage and reproduce customer-reported issues and ensure root causes and not just symptoms are identified and resolved.
• Perform regression testing (manual and running automated tests) to assure changes to the current release do not adversely affect previously implemented functionality.
• Create automated test cases when appropriate.
• Write, debug, and maintain test scripts for positive, negative, and boundary condition cases.
• Communicate and escalate unacceptable risks to quality with assigned Scrum team and management.
• Adhere to standard operating procedures and the collection of measures put in place to ensure consistency and improvement in the way we test software and suggest improvements.

💼 Who You Are:

• Experience:
• 3-5 years in Quality Assurance, with a solid understanding of QA principles and practices.
• Familiarity with Agile methodologies and tools such as Jira, Confluence, and test case management systems, along with experience in multi-location team environments.
• Comfortable testing locally and in shared environments from the command line.
• Technical Skills:
• Proficient in HTML (including Chrome DevTools), JavaScript, SQL (we use PostgreSQL) and document databases, and API testing tools (Postman, Swagger), Linux command line.
• Bonus points if you are comfortable working with integrations to accounting and CRM systems, preferably SaaS.
• Problem Solving & Collaboration:
• Strong analytical and problem-solving abilities, combined with independent thinking and curiosity.
• Excellent teamwork and partnering skills for effective cross-group collaboration.
• Communication: Strong verbal and written communication skills for both technical and non-technical audiences.
• Test Automation: Any experience with QA test automation frameworks is a nice-to-have. 

Ready to make an impact? Apply now!