Customer Service Specialist with Norwegian

Your Main Tasks Will Be:

● Telephone and e-mail service for Norwegian-speaking individual clients.

● Presenting Beliani products to our clients.

● Chat service.

● Managing the timely execution of orders and return shipments.

● Handling customer service inquiries pre- and post-sale via phone, e-mail, and chat.

● Reporting to the Country Team Leader.

Your Profile:

● Fluency in Norwegian (min. C1 level).

● Communicative level of English (min. B1 level).

● Strong written and verbal communication skills.

● Good cultural knowledge of a specific market.

● Proficiency in Microsoft Office and Google Cloud Suite.

● Ability to work both in a team and independently.

● Based in Szczecin (Poland) or willing to relocate.

● Ability to work under pressure, multitask, and be a problem solver.

● Nice to have: Fluency in any other European languages.

We Offer:

● Work in an international environment within the Customer Service department of a fast-growing company.

● A pleasant atmosphere within a great team.

● Career and self-development opportunities.

● Training in all aspects of customer service - no prior experience required.

● Office in the city center - easy commuting!

● Attractive salary.

● Full-time employment contract.

● Discounts on furniture purchases.

● Pizza day, company parties, and a non-corporate company structure.

● Relocation support.

To apply please send your CV in English. We appreciate all interests, but we will only respond to candidates who meet our expectations. Apply now and become a part of the Beliani team, where delivering happiness is our mission every day!