Senior Software Engineer- ServiceNow

Senior Software Engineer- ServiceNow 

Key Responsibilities:

• Design, develop and maintain ServiceNow catalog items, workflows, and related components

• Collaborate with product managers, business analysts, and stakeholders to gather requirements and translate them into technical solutions

• Implement client-side and server-side scripting for catalog items and workflows

• Configure and customize UI policies, UI actions, catalog client scripts and Flow Designer for automation

• Integrate ServiceNow catalog items with external systems using REST/SOAP APIs

• Ensure compliance with ServiceNow best practices, coding standards and security guidelines

• Troubleshoot and resolve issues related to catalog items and workflows

• Participate in code reviews, testing, and deployment activitie

• Stay updated on ServiceNow platform upgrades and new features and continuously improve catalog offerings

Required Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field

• 5+ years of experience in ServiceNow development with at least 3 years focused on Service Catalog

• Strong proficiency in JavaScript and Flow Designer

• Experience with ServiceNow integrations (REST/SOAP)

• Solid understanding of ITSM processes and ServiceNow architecture

• Ability to design and implement complex workflows and automation

Preferred Qualifications:

• Experience with Scoped Applications and Custom Widgets

• Exposure to Agile Development methodologies

• Experience with performance tuning and platform optimization

What do We offer:

• A flexible, hybrid work model

• Great workplace in a new modern office in Warsaw

• Career development, 360° Feedback & Mentoring programme

• Wide access to professional development tools, trainings, & conferences

• Company Bonus & Reward Structure

• VIP Medical Care Package (including Dental & Mental health)

• Holiday allowance (“Wczasy pod gruszą”)

• Life & Travel Insurance

• Pension plan

• Co-financed sport card - FitProfit

• Meals Subsidy in Office

• Additional days off

• Budget for Home Office Setup & Maintenance

• Access to Company Game Room equipped with table tennis, soccer table, Sony PlayStation 5 and Xbox Series X consoles setup with premium game passes, and massage chairs

• Tailored-made support in relocation to Warsaw when needed

• Please send your CV in English

You feel you do not meet all criteria we are looking for? That doesn’t mean you aren’t the right fit for the role. Apply with confidence, we value potential over perfection