PostgreSQL Service Owner

About our Team:

Role Purpose:

Key Responsibilities:

• Responsibility for the entire lifecycle of the PostgreSQL service and alignment of strategic goals with the overall IT and business strategy  
• Coordination and prioritization of requirements from business teams in close collaboration with relevant stakeholders  
• Monitoring service quality, ensuring SLA compliance and driving continuous improvements  
• Ensuring compliance with all relevant security and regulatory requirements in collaboration with the Security Team  
• Operational and tactical management of the external provider, including participation in contract management and KPI definition  
• Acting as the central point of contact for business teams and stakeholders and representing the service in projects and committees  
• Ensuring complete service documentation and compliance with technical and organizational standards

Your Skills:

• Degree in Computer Science or a comparable qualification, combined with several years of experience in an IT environment
• Experience in security and compliance, particularly in relation to personal data and regulatory requirements
• Proven track record of working with external service providers and sourcing partners
• Ability to communicate complex technical topics clearly and effectively to different audiences
• Strong conceptual thinking and a process-oriented mindset for the sustainable development of IT services
• Solid understanding of modern platform technologies such as Kubernetes or OpenShift is an advantage
• Fluent written and spoken English

You will thrive here if you:

• Work in a structured and responsible way and communicate clearly and openly
• Have a strong quality mindset and take pride in delivering reliable, high-standard services
• Enjoy thinking creatively, bringing in new ideas and challenging the status quo
• Take initiative and proactively drive improvements
• Are open to continuous learning and personal development
• Contribute to building innovative, high-impact services together with the team

What you can expect from us:

We want to provide you with everything you need to succeed. To do that, we offer a bunch of benefits (depending on the type of contract chosen).

• Paid time off: Enjoy 30 paid days off per year.

• Flexible benefits budget: Additional budget that can be used for both personal or professional development.

• Comprehensive medical coverage: Full private healthcare for you and your family, including rehabilitation, psychotherapy, and dental services.

• Home office allowance: Support for a comfortable and productive remote work setup.

• Work from anywhere in Poland: Freedom to work remotely with the option to access our modern office in central Warsaw. You could expect occasional travels to Switzerland.

Recruitment Process Overview:

1. 45min video call with our recruiter.

2. 1h Technical Video Call.

3. 1h video call with Project Lead.

Join us in shaping the future of insurance at Helvetia Baloise Group where in a dynamic, global team setting, you’ll have the freedom to bring your ideas to life and work alongside experts to solve demanding technical challenges.